Flight Attendant
This individual ensures the safety and comfort of passengers, adhering to FAA and Inflight guidelines. The Flight Attendant performs regulatory and assigned cabin duties, providing a safe and comfortable onboard experience while maintaining constant attention to guests.
Essential Duties and Responsibilities:
- Maintains thorough knowledge of all emergency procedures and operates all emergency equipment, including emergency exits, using necessary movements and force up to 70 pounds.
- Provides food and beverage service to passengers, which requires pushing and pulling moveable carts weighing in excess of 250 pounds.
- Assists passengers with stowing carry-on baggage weighing up to 35 pounds.
- Maintains a neat and orderly cabin environment.
- Collaborates with crewmembers to ensure reliable and on-time operations, meeting report, departure, and minimum turn times.
- Performs inflight sales and promotional duties as assigned.
- Assists other Customer Service staff with passenger handling or other duties as needed.
- Maintains reliable and prompt attendance in accordance with company policies and procedures.
- Presents a professional image in conduct and appearance, adhering to the company uniform dress code.
- Complies with associate Rules of Conduct as outlined in all applicable manuals.
- Maintains currency of Inflight guides and manuals.
- Fosters the company’s core values and culture throughout the work environment.
- Performs additional duties as assigned or required.
Required Knowledge, Skills, and Abilities:
- Ability to read, analyze, and interpret technical procedures and governmental regulations.
- Ability to effectively present information and respond to questions from management, crew, passengers, and the general public.
- Ability to communicate effectively in English, including shouting verbal commands during emergency situations.
- Must be willing to work in a time-sensitive environment and effectively handle stress associated with deadlines and unexpected changes.
- Capable of interpreting a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to remain calm, think, and react quickly in all types of emergency situations.
- Ability to process information quickly and react positively during unexpected and/or serious situations.
- Capable of controlling personal and emotional responses and acting appropriately under high levels of stress.
- Possess polished interpersonal skills with a positive attitude and a customer-oriented mindset.
Education and Experience:
- High school diploma or GED.
- Minimum of two years of customer service experience.
- Must be 20 years of age by the date of the first interview.
Preferred Education and Experience:
- Additional years of customer service experience, preferably in an aviation environment.
- Previous Flight Attendant experience.
Physical Demands:
- Must possess the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to 70 pounds.
- Capable of lifting objects above shoulders up to 35 pounds.
- Able to push and pull moveable carts weighing in excess of 250 pounds.
- Able to walk and stand for extended periods, sometimes with aircraft turbulence.
- Must be able to stoop, crouch, squat, climb, and kneel.
- Able to see clearly at 20 feet or more with corrective lenses or contacts.
- Able to clearly hear verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise.
- Must be able to sit in assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
- Must be able to move about aircraft and perform all required functions freely, effectively, and quickly in a confined environment.
- Able to work extended duty periods on sequential days.
Other Requirements:
- Must be willing to serve alcoholic beverages.
- Must be able and willing to serve and handle peanuts, meals containing shellfish/seafood, beef, and pork.
- Able to work with animals and around other allergens and products.
- Must have a wingspan of approximately 55 inches or greater to reach and safely operate all necessary equipment on the aircraft.
- For safety reasons must have the ability to sit in the Flight Attendant jump seat with seatbelt and shoulder harness fastened without extender or other modification.
- Must not have multiple piercings visible while in uniform.
- Adherence to the company’s Flight Attendant Style Guide regarding tattoos.
Work Environment:
- Able and willing to work in a culturally diverse atmosphere and professionally interact with passengers and crew under stressful conditions.
- The ability to accommodate customers’ special needs/disabilities.
- Willing and able to work for extended periods of time as well as a varied schedule, including early mornings, nights, overnights, and weekends.
Travel Requirements:
- Travel up to 100% of the time, including nights, weekends, holidays, and overnights.
- Willing to relocate based on the company’s operational needs.
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.