United Airlines | Flight Attendant

Flight Attendant

United Airlines is seeking motivated and customer-focused individuals to join our team as Flight Attendants. This role offers a unique opportunity to travel the world, build a rewarding career, and provide exceptional service to our passengers.

Job Description

As a Flight Attendant with United Airlines, you will be responsible for ensuring the safety and comfort of passengers during flights. This position requires a commitment to upholding the highest standards of service, safety, and professionalism. Successful candidates will undergo comprehensive training to prepare them for this dynamic role.

Key Responsibilities

• Ensure the highest levels of safety for all passengers.
• Provide a positive and welcoming experience for customers through outstanding interpersonal skills, good judgment, and the ability to resolve issues with understanding and compassion.
• Adapt to and respond effectively to diverse customer-facing scenarios, demonstrating optimism and positivity.
• Influence customer loyalty through excellent service and represent United Airlines with pride.
• Maintain flexibility to undertake global assignments 24/7, including nights, weekends, holidays, and extended hours.
• Fulfill reserve assignments on short notice and be prepared for extended periods away from base.
• Demonstrate dependability and timeliness to ensure operational efficiency and meet customer expectations.
• Work effectively both independently and as part of a team.
• Serve and sell food and beverages, including alcohol, in a diligent and professional manner.

Qualifications

• At least 21 years of age at the time of application.
• High school graduate or GED; 2 or more years of college is preferred.
• A minimum of one year of customer service experience in the service industry (e.g., retail, hospitality, food service, education, aviation, social service).
• Ability to speak clearly, concisely, and in an organized manner, with sufficient volume to be heard in an emergency.
• Fluent in speaking, reading, writing, and understanding English.
• Fluent in speaking, reading, writing, and understanding Italian.
• Ability to hear all types and ranges of sound.
• Ability to communicate effectively in high-stress situations, including aircraft evacuations, security threats, medical emergencies, and severe weather.
• Professional appearance, excellent grooming standards, and willingness to adhere to uniform, hair, tattoo, and piercing guidelines.
• Tattoos are not permitted on the head, hands, fingers, or neck. Visible tattoos on arms, wrists, legs, and feet must not be larger than a credit card (3.5 inches long x 2.24 inches wide) or must be covered by standard uniform pieces. Visible tattoos must not be offensive.
• Decorative covers, adornments, and/or jewelry on teeth or in the mouth are not permitted.
• Proficiency in operating electronic devices such as phones, tablets, and laptops.
• Possession of a valid passport with at least 18 months of remaining validity at the time of application.
• Current physical possession of a valid U.S. passport book or foreign passport book with applicable visas, allowing unrestricted global travel.
• Ability to travel to and from all countries served by United without restriction.
• Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (up to overhead bins or window exits), and push/pull a beverage cart (up to 250 lbs.).
• Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneous), without shoes on.
• Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
• Legally authorized to work in the United States.
• Willingness and ability to work a flexible schedule supporting United's 24/7 operation, including weekdays, weekends, and holidays.
• Must successfully complete an evacuation drill in water during training.
• Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
• Must pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana are prohibited.
• Must pass a 10-year background check, including criminal history, ensuring no restrictions to travel to any United destination.
• Must meet hearing and vision requirements as established by the FAA and United Airlines (better ear hearing loss average not exceeding 40 dB at 500, 1000, and 2000 Hz; each eye 20/40 or better corrected for far and near vision).

What We Offer

• Competitive hourly flight pay starting at $28.88/hour, with a top of base scale at $67.11/hour.
• Seniority-based pay increases and additional compensation for language skills, lead positions, and international trips.
• Comprehensive benefits package including medical, dental, vision, 401(k), vacation, and sick time.
• Flight privileges for employees, their families, and friends on a stand-by basis.
• A supportive and inclusive work environment.
• During training, a stipend of $140 per week, dual occupancy hotel accommodations, and two meals per day are provided.
• A $1,000 bonus for successful training graduates.
• Eligibility for profit sharing.