United Airlines | Flight Attendant

Flight Attendant

Job Overview

United Airlines is seeking dedicated and customer-focused individuals to join its team as Flight Attendants. This role offers the unique opportunity to travel the world while ensuring the safety and comfort of passengers. United Airlines provides comprehensive training, competitive compensation, and extensive benefits, including travel privileges for employees and their families. The company is committed to growth and fostering a supportive work environment. Successful candidates will be fully trained by United Airlines in industry-leading safety and service standards.

Key Responsibilities

• Ensure the highest levels of safety for all passengers and crew.
• Provide exceptional customer service with a "People-First" demeanor, adapting to various customer-facing scenarios with optimism and positivity.
• Engage directly with customers, utilizing outstanding interpersonal skills, good judgment, and the ability to resolve issues with understanding, compassion, and grace.
• Influence customer loyalty through excellent service and represent United Airlines with pride and distinction.
• Be available for global assignments 24/7, including nights, weekends, holidays, and extended hours, fulfilling reserve assignments on short notice and being away from base for extended periods.
• Demonstrate dependability and timeliness critical to operational success.
• Work effectively both independently and as part of a team.
• Serve and sell food and beverages, including alcohol, in a diligent and professional manner.

Qualifications and Requirements

• Must be 21 years of age or older at the time of application.
• High school graduate or GED required; 2 or more years of college preferred.
• At least one year of customer service experience in the service industry (e.g., retail, hospitality, food, teaching/education, aviation, social service).
• Ability to speak in a clear, concise, and organized manner, audibly in emergency situations.
• Fluent in English (speaking, reading, writing, and understanding).
• Must be able to speak, read, write, and understand German fluently.
• Ability to hear all types and ranges of sound.
• Effective communication skills in high-stress situations (e.g., aircraft evacuation, security threats, medical emergencies, severe weather, turbulence).
• Professional appearance, excellent grooming standards, and willingness to adhere to uniform, hair, tattoo, and piercing guidelines.
• Tattoos are NOT permitted on the head, hands, fingers, or neck. Visible tattoos on arms, wrists, legs, and feet must not be larger than a credit card/employee badge (3.5 inches long x 2.24 inches wide) unless covered by standard uniform pieces and must not be offensive in nature.
• No decorative covers, adornments, or jewelry on teeth or in the mouth.
• Proficient ability to operate electronic devices (phones, tablets, laptops, etc.).
• Must possess a valid passport with at least 18 months of validity remaining prior to expiration at the time of application.
• Must currently possess a valid U.S. passport book or foreign passport book with applicable visas, demonstrating eligibility to travel globally without restrictions.
• Ability to travel to and from all countries United Airlines serves without restrictions.
• Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (up to overhead bin or window exit), and push/pull beverage cart (up to 250 lbs.).
• Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneous), without shoes, to operate equipment.
• Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
• Legally authorized to work in the United States.
• Willing and able to work a flexible schedule in support of United Airlines' 24/7 operation.

Onboarding and Training

• Successful completion of an evacuation drill in water (pool) during training is required.
• Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
• Must pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana use is prohibited.
• Must pass a 10-year background check, including criminal history, ensuring eligibility to travel globally without restrictions.
• Must meet Federal Aviation Administration and United Airlines hearing and vision requirements, including specific audiometry and visual acuity standards.

Compensation and Benefits

• Starting hourly pay of $28.88, with top of base scale at $67.11 per hour.
• Seniority-based pay increases and additional compensation for language skills, lead positions, and international trips.
• Bonus eligible position (profit sharing).
• Competitive benefits package including medical, dental, vision, life, accident & disability insurance, Employee Assistance Program, commuter benefits, paid holidays, paid time off, and 401(k).
• Flight privileges for employees, their families, and friends on a standby status.
• During training, a stipend of $140 per week is provided, along with dual occupancy hotel accommodations and two meals per day.
• A $1,000 bonus is awarded to successful training graduates.

Equal Opportunity Employer

United Airlines is an equal opportunity employer, committed to diversity and inclusion. Recruitment, employment, training, compensation, and promotion are conducted without regard to race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, or other protected status as required by applicable law. Individuals with disabilities will be provided reasonable accommodation throughout the application and employment process.