United Airlines | Flight Attendant

Flight Attendant

Job Summary

United Airlines is seeking highly motivated and customer-focused individuals to join our team as Flight Attendants. This role offers the unique opportunity to travel the world while providing exceptional safety and service standards to our passengers. United provides comprehensive training, competitive compensation, and outstanding benefits.

Responsibilities

• Ensure the highest levels of safety for all passengers and crew members.
• Provide a "People-First" demeanor, adapting to various customer-facing scenarios with optimism and positivity.
• Engage directly with customers through outstanding interpersonal skills, good judgment, and the ability to resolve issues with understanding, compassion, and grace.
• Influence customer loyalty through excellent service and represent United with pride and distinction.
• Be available for global assignments 24/7, including nights, weekends, holidays, and extended hours, fulfilling reserve assignments on short notice and being away from base for extended periods.
• Demonstrate dependability and timeliness.
• Work effectively both independently and as part of a team.
• Serve and/or sell food and beverages, including alcohol, in a diligent and professional manner.
• Successfully complete an evacuation drill in water during training.

Qualifications

• Must be 21 years of age or older at the time of application.
• High school graduate or GED required; 2 or more years of college preferred.
• At least one year of customer service experience in the service industry (e.g., retail, hospitality, food, teaching/education, aviation, social service).
• Ability to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
• Fluent in speaking, reading, writing, and understanding English.
• Must be able to read and speak German fluently.
• Ability to hear all types and ranges of sound.
• Ability to effectively communicate in high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
• Professional appearance, excellent grooming standards, and willingness to adhere to uniform, hair, tattoo, and piercing guidelines. Tattoos are not permitted on the head, hands, fingers, or neck. Visible tattoos on arms, wrists, legs, and feet must be no larger than a credit card/employee badge and must not be offensive. Decorative covers, adornments, and/or jewelry on teeth or in the mouth are not permitted.
• Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.).
• Must possess a valid passport book with at least 18 months of remaining validity at the time of application. Current physical possession of a valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions is required.
• Ability to travel to and from all countries United serves without any restrictions.
• Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects, and push and pull a beverage cart (up to 250 lbs.).
• Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneous), without shoes on.
• Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
• Must be legally authorized to work in the United States.
• Must be willing and able to work a flexible schedule in support of United's 24/7 operation.
• Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
• Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana are prohibited.
• Must be able to pass a 10-year background check, including criminal background history. Background must not prohibit travel to or from any country United flies to.
• Must meet Federal Aviation Administration and United Airlines hearing and vision requirements, including not having hearing loss on audiometry in the better ear greater than 40 dB when losses at 500, 1000, and 2000 Hz are averaged; and, each eye must be 20/40 or better corrected for both far and near vision.

Compensation and Benefits

• Starting hourly flight pay of $28.88/hour, with top of base scale at $67.11/hour.
• Seniority-based pay increases and additional compensation for language skills, lead positions, and international trips.
• Competitive benefits package including medical, dental, vision, life, accident & disability insurance, Employee Assistance Program, commuter benefits, paid holidays, paid time off (sick and vacation), and 401(k).
• Flight privileges for employees, their family, and friends on a stand-by status.
• A stipend of $140 per week during training, along with dual occupancy hotel accommodations and two meals per day.
• A $1,000 bonus for successful training graduates.

Training and Onboarding

The United journey begins with 6.5 weeks of Initial Training in Houston, TX, covering United’s safety and service standards. Following successful completion, trainees will attend base orientation in their assigned hub (Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles, or other locations). Relocation funds are not provided.