United Airlines Flight Attendant
Embark on a rewarding career with United Airlines, connecting people and uniting the world.
As the largest airline in aviation history, United Airlines offers an exciting opportunity to join a team dedicated to excellence in employee engagement, customer service, environmental sustainability, and diversity, equity, and inclusion.
Responsibilities:
- Safety First: Prioritize the highest safety standards for passengers and crew.
- Customer-Centric Service: Engage with passengers with optimism and a "people-first" demeanor, adapting to diverse situations and resolving issues with compassion and grace. Foster customer loyalty through exceptional service.
- Flexibility: Embrace global assignments, working 24/7, including nights, weekends, holidays, and extended hours. Respond to reserve assignments on short notice, demonstrating dependability and timeliness.
- Teamwork: Collaborate effectively with fellow crew members while also working independently.
Fulfill your passion for travel and deliver memorable customer experiences on every flight.
Qualifications:
- Minimum Age: 21 years or older at the time of application.
- Education: High school graduate or GED; 2 or more years of college preferred.
- Experience: At least one year of customer service experience in the service industry (retail, hospitality, food, teaching/education, aviation, social service).
- Communication: Excellent communication skills, speaking in a clear, concise, and organized manner, loudly enough to be heard in emergency situations. Fluent in English, with the ability to read, write, and understand the language. Fluent in Hebrew.
- Stress Management: Effectively communicate in high-stress situations, including aircraft evacuations, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
- Appearance: Maintain a professional appearance, adhering to uniform, hair, tattoo, and piercing guidelines. Visible tattoos permitted on arms, wrists, legs, and feet, but must be smaller than a credit card or employee badge and not offensive.
- Technology Proficiency: Competent in operating electronic devices (phones, tablets, laptops, etc.) for completing tasks.
- Travel Eligibility: Possess a valid passport with at least 18 months remaining validity prior to application and the ability to travel globally without restrictions. Must be able to travel to and from all countries served by United Airlines.
- Physical Abilities: Stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage), and push/pull a beverage cart (up to 250 lbs). Pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous).
- Legal Authorization: Legally authorized to work in the United States.
- Schedule Flexibility: Willing and able to work a flexible schedule, including weekdays, weekends, holidays, and overnight shifts, in support of United's 24/7 operations.
Onboarding and Training:
- Complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
- Pass DOT/FAA pre-employment and randomized drug screens. (Medical and recreational marijuana are prohibited due to the safety-sensitive nature of the Flight Attendant position.)
- Pass a 10-year background check, including criminal background history. Background must not prohibit travel to or from any destination served by United Airlines.
- Successfully complete a 6.5-week training program in Houston, TX, learning United safety and customer service standards. Training includes an evacuation drill in the water (pool).
Compensation and Benefits:
- Competitive hourly pay starting at $28.88/hour, with a top base scale of $67.11/hour.
- Seniority-based pay increases and additional compensation for language skills, lead positions, and international trips.
- Comprehensive benefits package including medical, dental, and vision insurance, 401(k), vacation, and sick time.
- Flight privileges: Employees, their families, and friends can fly anywhere in the world on standby.
- Inclusive uniform standards that celebrate individuality.
- Training stipend of $140/week, along with accommodations and two meals per day.
- Successful training graduates receive a $1,000 bonus.
United Airlines is committed to providing a safe and clean travel experience for employees and customers.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT