Maintains command of assigned aircraft from the time it leaves the gate until arrival at the destination gate. Manages the safety of the passengers, crewmembers, cargo and aircraft.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned to this position as needed.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.
EDUCATION and/or EXPERIENCE
High School diploma or GED.
Must meet the minimum requirements for an ATP or RATP certificate. ATP written is preferred.
Must have 2500 hours total time and 1000 hours total time in a Part 121 Operation.
PREFERRED EDUCATION and/or EXPERIENCE
Prior customer service experience, preferably in an aviation environment.
Ability to read, analyze and interpret technical procedures and governmental regulations. Able to
effectively present information to and respond to questions from management, crew, passengers and the
general public. Able to speak and be understood in English, including shouted verbal commands during
REASONING/PROBLEM SOLVING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only
limited standardization exists. Capable of interpreting a variety of instructions furnished in written, oral,
diagram, or schedule form. Must be able to remain calm, think and react quickly in all types of
emergency situations including but not limited to: medical emergencies, aircraft decompression,
emergency evacuations, fires, security threats, passenger disturbances, turbulence, etc.
Makes day to day decisions used to support strategic direction. Decisions often require some thought and are somewhat structured. Decisions could require additional expenditure of resources if not sound decisions. Able to process information quickly and react in a positive manner during unexpected and/or serious situations. Capable of controlling personal and emotional responses and acting appropriately under high levels of stress.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
This position requires the ability to work near moving mechanical parts.
Withstand outdoor weather conditions within an open air hangar and on the flight line.
The noise level may be loud and use of headset is needed as required by policies and procedures. Willing and able to work extended duty periods on sequential days, as well as a varied schedule, including early morning, nights, overnights and weekends.
Travel up to 100% of the time, including nights, weekends, holidays and overnight travel. Able to work extended hours with lack of scheduling control and be ready to report to work on late notice. Willing to relocate based on the Company’s operational needs.