L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries.

Description:

Job Title: Airline Pilot Careers Advisor

Job Code: IMS20220912-94497

Job Location: UK – Whiteley - Hampshire

A fantastic opportunity has arisen for an Airline Pilot Careers Adviser to join our busy team. We are looking for an enthusiastic individual with excellent communication and customer service skills to support the sales process of the airline pilot careers programmes during a period of expected growth.

At L3Harris, we value and appreciate everything our people do for us and offer a very attractive package. A few of our benefits include:

Auto Enrolment pension scheme
25 days annual leave plus bank holidays
Group Income Protection, Private Health Care and Life Assurance
Employee Assistance Programme
Discounts with cinemas, travel, major retailers, family days out and much more
Hybrid working opportunities
Free parking
Cycle to Work scheme

About the role:

Liaising with the selection team to actively monitor applications for our programmes to maximise numbers being booked onto online or full assessment. Assist in closing the sales enrolment activity with new cadets. This role will involve the daily interaction with aspiring airline pilots, their sponsors and family members through all forms of communication including face to face visits. You will provide advice and guidance for our programmes and be there to encourage them to take their next steps. As part of the careers advice team you will develop strong relationships with our customers and will need to possess the confidence to handle all enquiries in a calm and professional manner. Working closely with the team to ensure our targets are achieved.

Day to day responsibilities will include (but not limited to):

Capture and enrolment of our future cadets via regular dialogue, application of discount mechanisms and selling the airline pilot career prospect
Undertake follow-up calls to future cadets who have not completed applications, booked on or attended assessments to encourage them to take the next steps.
Primary point of contact for customer enquiries through email, telephone, face to face meetings, careers events.
Ensure all customer enquiries are dealt with to an exceptional standard promptly and efficiently, providing accurate information on all relevant programmes.
Develop strong professional relationships with all applicants and their sponsors.
Participate in our careers events and one to one customer visits.
Follow GDPR guidelines to maintain customer confidentiality.
Ensure communication through all media is logged accordingly adhering to GDPR at all times.

Knowledge, Skills and Qualifications:

Experience in enrolment or recruitment activity
Previous consumer sales or business development experience in an office environment
Educated to GCSE English and Maths level A-C (or equivalent)
Ability to work in a busy dynamic environment and work to tight deadlines
Work in partnership with other team members engendering a team spirit of support and co-operation.
Strong interpersonal skills with a flexible and proactive attitude.
Excellent time management skills with the ability to prioritise workload effectively.
Attention to detail and accuracy when recording information.
Professional communication and presentation skills.
Proficient with technology, various IT packages in particular MS Office (Excel, Word)

Additional information :

This role is full time 40 hours per week

Flexible working based 3 days in the office per week

Based in Whiteley with monthly travel to London Training Centre, Crawley

Some work at weekends/evenings on a rostered basis

Occasional travel to Europe to attend events

Applications will only be accepted from individuals who are eligible to live and work within the UK

L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

L3Harris | Pilot