Horizon Air Flight Attendant - Portland, Oregon
Horizon Air is seeking a dedicated and enthusiastic Flight Attendant to join its team in Portland, Oregon. As the face of Horizon Air, representing Alaska Airlines, the Flight Attendant delivers exceptional customer service and ensures the safety and comfort of passengers on regional flights throughout the West. This is a full-time, union-represented position.
Role Summary:
The Flight Attendant acts as an authentic and gracious host, demonstrating in-depth knowledge of inflight service duties and safety procedures. He or she maintains a positive and approachable demeanor with guests and fellow employees, contributing to an airline people love.
Key Duties:
- Adheres to all safety regulations and ensures all safety equipment on the aircraft is in working order.
- Greets passengers, assists with seating assignments, carry-on baggage stowage, and ensures security.
- Explains and demonstrates the use of safety equipment and emergency procedures on the aircraft.
- Prepares and serves meals and beverages, including alcohol.
- Markets onboard products, such as meals and inflight movies, and processes sales using a mobile device.
- Calmly resolves passenger situations during flight, including medical emergencies.
- Answers questions regarding flight operations and offers destination information.
- Performs other duties as assigned.
Additional Details:
- Training: Four weeks of paid training will be held in Portland, OR.
- Flight attendant base assignments are determined during training based on business needs. Flexibility to relocate to any assigned base (Seattle, WA; Portland, OR; Medford, OR; Boise, ID; Spokane, WA; Anchorage, AK; Everett, WA) is required.
- Tattoos must adhere to company policy: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they’re not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).
Job-Specific Experience, Education & Skills:
- Minimum of 2 years of customer or community service experience.
- Uncompromising dedication to safety.
- Body size must not exceed specific aircraft dimensions.
- Ability to meet company grooming, uniform, and appearance standards.
- Ability to demonstrate the physical ability to perform the duties of a flight attendant.
- Ability to relocate to any of our flight attendant bases: Seattle, WA; Portland, OR; Medford, OR; Boise, ID; Spokane, WA; Anchorage, AK; Everett, WA.
- Willingness to serve alcohol.
- Basic computer literacy and comfort with technology.
- Flexibility to work varied schedules, including nights, weekends, and holidays.
- Ability and willingness to travel extensively.
- Adaptability to perform a variety of duties and perform effectively under stress.
- Able to attend 4 weeks of paid training in Portland, OR.
- Possess and/or obtain a current passport with unlimited access in and out of the United States; must be able to fly unrestricted in and out of Canada.
- Ability to communicate in English.
- High school diploma or equivalent.
- Minimum age of 21 years old.
- Must be authorized to work in the U.S.
Salary & Benefits:
- First year step rate: $20.55 (per contract).
- Free stand-by travel privileges on Alaska Airlines & Horizon Air.
- Comprehensive well-being programs including medical, dental, and vision benefits.
- Generous 401k match program.
- Quarterly and annual bonus plans.
- Generous holiday and paid time off.
Refer to alaskahorizoncareers.com/cba-qx-afa for the latest collective bargaining agreement.
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Equal Employment Opportunity:
Horizon Air is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disability status, genetic information, or any other legally protected characteristic.