Flight Attendant
Location:
Phoenix, AZ (Hybrid)
Reports To:
Director of Flight Operations
Job Summary
The Flight Attendant will be instrumental in enhancing the overall passenger experience by ensuring strict adherence to safety regulations and delivering exceptional service to foster customer satisfaction and loyalty. This role is based out of the Phoenix, AZ location and operates on a hybrid work schedule.
Key Responsibilities
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Assist the flight crew in the safe and efficient conduct of the flight.
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Participate in the Safety Management System to promote safety and risk management.
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Ensure the safety and comfort of passengers throughout the flight.
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Conduct pre-flight safety checks and briefings for passengers.
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Provide exceptional customer service and address passenger needs during the flight.
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Ensure that the appropriate safety equipment is onboard and in operating condition.
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Understand the proper use of all safety equipment.
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Instruct passengers on the utilization and location of aircraft emergency equipment.
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Provide instructions and assistance to passengers during any aircraft emergency.
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Perform specified safety actions as required during onboard emergencies.
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Comprehend all details of the flight as discussed during the pilot briefing.
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Maintain the aircraft cabin, baggage, and galley areas in an orderly, safe, and secure manner.
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Stock the aircraft with necessary provisions.
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Plan menus, cater, and oversee food preparation and presentation.
Requirements
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Knowledge of culinary arts, food, wine, and menu planning to provide first-class service to corporate passengers.
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Minimum of three (3) years of experience in a customer service role, preferably in the aviation industry.
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Minimum of twelve (12) months of experience (or equivalent) as a Flight Attendant on the same or larger type of aircraft than the one assigned.
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Familiarity with the specific aircraft type to which they are assigned.
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Possession of a certificate from an approved Flight Attendant Training organization, as determined by the Manager, Passenger Services and the Vice President, Flight Operations.
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Ability to pass a company pre-employment physical examination, including a drug screening test.
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Ability to pass a background investigation conducted by Honeywell’s Security.
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Strong knowledge of safety regulations and emergency procedures.
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Ability to work in a fast-paced environment and handle challenging situations.
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Proficiency in first aid and emergency response techniques.
Preferred Qualifications
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Bachelor’s degree in hospitality, communications, or related field.
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Experience in a flight attendant role or similar position.
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Strong interpersonal and communication skills.
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Ability to work collaboratively in a team environment.
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Commitment to providing exceptional customer service.