Envoy Air | Flight Attendant

Flight Attendant

Envoy Air is seeking dedicated and professional Flight Attendants to join its growing team. This role offers a stimulating and challenging environment with opportunities for career development within a stable and secure airline. The Flight Attendant is committed to providing outstanding service and ensuring passenger safety and comfort.

Job Locations: Dallas/Fort Worth (DFW) Airport, TX; Chicago, IL; Phoenix, AZ; Miami, FL

Responsibilities:

• Greet, direct, and assist passengers with a customer-centric approach.
• Deliver clear and concise public announcements.
• Ensure passenger compliance with all safety requirements and federal regulations.
• Prioritize the safety and comfort of all passengers.
• Demonstrate leadership, confidence, and professionalism in handling passenger inquiries, operational changes, and emergency situations.
• Provide clear and calm instructions during emergencies and be prepared to rapidly evacuate passengers from the aircraft.
• Assist passengers with special needs, including unaccompanied minors.
• Effectively diffuse challenging situations involving disorderly, intoxicated, or irate passengers.
• Care for and assist ill, injured, and incapacitated passengers, administering first aid as needed, in compliance with government and company regulations.
• Perform duties within the confined spaces of aircraft aisles and galleys.
• Adapt to frequent changes in the work environment, including flight schedules, variable weather, and environmental conditions.
• Complete all responsibilities in a timely manner, contributing to on-time departures and arrivals.

Qualifications:

• Minimum age of 18.
• High school diploma or GED equivalent.
• Height between 5'0" and 6'0" (without shoes).
• Ability to fit into a jump seat harness and seat belt without modification.
• Possession of a valid passport with unrestricted legal right to travel to and from all countries served by Envoy.
• Must meet all requirements to enter and exit Canada, including no criminal history within the last five (5) years.
• Demonstrated ability to communicate clearly and effectively in English, both verbally and in writing.
• Willingness and ability to work a variety of shifts, including days, nights, weekends, holidays, and trips lasting up to four (4) consecutive overnights.
• Ability to push, pull, twist, turn, and lift equipment, carts, and doors of various weights.
• Must maintain a well-groomed, professional appearance and comply with all uniform standards.
• Must possess the legal right to work in the United States.
• Access to reliable high-speed internet and a computer or device capable of downloading Microsoft Office Suite.

Preferences:

• One (1) year of hospitality experience in hotel, restaurant, or retail industries.
• Previous work experience in positions requiring face-to-face public contact.
• College degree.

Additional Details:

• Tattoos/body art of any kind may not be visible while in company-issued uniform or while attending company-sponsored training.
• Body piercings are limited to single ear piercings; other body piercings, including tongue, nose, eyebrow, or facial piercings, are not permitted.
• No extreme hair or nail colors or styles.
• All forms of government-issued identification must contain the same first and last name as the passport.
• Must be willing and able to attend training in Dallas/Fort Worth, TX; portions of training will be unpaid.
• Upon completion of training, must be willing and able to immediately relocate without reimbursement to an assigned Flight Attendant crew base (Chicago, IL; Dallas/Fort Worth, TX; Miami, FL; Phoenix, AZ).
• Crew base assignments are determined by seniority and operational needs.
• Wages are governed by the contract between Envoy and the Association of Flight Attendants (AFA).
• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable.
• Must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport-related requirements, if applicable.
• Federal law requires Envoy to determine an applicant's history of Department of Transportation (DOT) drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position.

Benefits:

• Amazing employee flight privileges within the American Airlines global network.
• Training and development programs to advance your career.
• Comprehensive health and life benefits (subject to location).

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.