Endeavor Air, a wholly-owned subsidiary of Delta Air Lines operating as Delta Connection, is seeking an Operational/PBS SAFA to support Flight Attendants in improving operational performance and assisting with PBS Bidding. This role is based in Minneapolis, Minnesota, supporting a network of regional jet operations.

About the Role

The Operational/PBS SAFA provides crucial support to Flight Attendants by enhancing operational efficiency and assisting with Personal Scheduled (PBS) bidding processes. This role involves supporting Flight Attendant base initiatives and contributing to departmental goals.

Responsibilities

Compile, report, and trend concourse activity.
Assist Flight Attendants with achieving on-time departures and resolving operational issues in real time.
Provide guidance to Flight Attendants on PBS bid options, scoring, point values, and monthly bid package reviews.
Assist Flight Attendants with online account logins and SkyPro-related inquiries.
Support base events, initiatives, and goals.
Develop subject matter expertise in areas related to base initiatives, goals, and on-time departures.
Complete other duties as assigned by Inflight Base Management.

Requirements

Must be an active Flight Attendant with a minimum of 9 months of service with Endeavor Air.
Must not hold any other SAFA positions concurrently.
Must reside within the domicile they are assigned to work.
Must have no active disciplinary actions recorded in their employee file.
Must demonstrate self-motivation, reliability, and strong organizational skills.
Must be available to attend initial and annual recurrent PBS training in Minneapolis (MSP).
Must possess working knowledge of Microsoft Office 365.
Must have intermediate to advanced proficiency with SkyPro and general technology.
Must be available to work varying hours, including evenings, weekends, and holidays, according to operational needs.
Must have the ability to embrace new ideas and encourage colleagues to do the same.
Must possess the ability to interact professionally and positively with all work groups and customers.
Must wear the company uniform in compliance with the Flight Attendant Style Guide while on duty.
May be required to fly to maintain operational integrity.

Qualifications

Active Flight Attendant status with at least 9 months of service.
Proficiency in Microsoft Office 365.
Intermediate to advanced proficiency with SkyPro and general technology.
Ability to work varied hours, including nights, weekends, and holidays.
Height must not exceed 70.5 inches (5' 10 ½") when measured without shoes.
Ability to reach a minimum of 76 inches from flat feet to fingertips without shoes.

Work Environment & Physical Demands

Ability to sit or stand for extended periods.
Capacity to open emergency exits and close aircraft doors weighing up to 45 pounds.
Ability to push or pull a beverage cart requiring approximately 32 pounds of force.
Ability to reach into overhead bins and retrieve stored items.
Must be able to work in aircraft aisles and galleys, performing tasks that involve standing, reaching, walking, kneeling, bending, twisting, and working in cramped or awkward positions.
Must be able to walk and fit comfortably down the aircraft aisle while facing forward and fit quickly through any exit.
Ability to hear and respond to communications in high background noise environments.

Compensation & Benefits

Endeavor Air offers a competitive total compensation package including a variety of benefits and perks, such as free or reduced-rate travel privileges on Delta Air Lines and other carriers, comprehensive Medical, Dental, and Vision Plans, 401(k) with company match, Operational Performance Rewards (OPR) Program, and various insurance and spending account options.

FLSA Status: Hourly

Minimum Position Pay Range: USD $24.71/Yr.

Maximum Position Pay Range: USD $48.48/Yr.