Flight Attendant - Hong Kong Based
Cathay Pacific is seeking dedicated and passionate individuals to join their Inflight Service Delivery team as Flight Attendants, based in Hong Kong. This role offers the opportunity to connect the world to meaningful people, places, and experiences, encouraging individuals to go higher and further. As brand ambassadors, Flight Attendants embody the values of thoughtfulness, progressiveness, and a can-do spirit. They are at the heart of the business, creating delightful and memorable customer experiences on every flight. This is an exceptional opportunity to embark on a fulfilling career journey, where personal growth and professional development are prioritized.
Key Responsibilities:
- Execute safety, first aid, and security procedures with the utmost precision and adherence to standards.
- Serve as a brand ambassador, providing genuine and personalized experiences to all customers.
- Deliver exceptional service by crafting memorable inflight experiences that exceed customer expectations.
- Attend to customer needs in a caring and professional manner.
- Embrace diversity and offer thoughtful, compassionate service to all, especially those requiring additional assistance.
- Contribute to a collaborative and supportive environment as an excellent team player within a culturally diverse setting.
- Adapt to various situations with confidence, tact, and flexibility.
- Uphold inflight policies and comply with all regulatory requirements.
Requirements:
- Must be at least 18 years of age.
- High school graduate or equivalent educational attainment.
- Demonstrated proficiency in both written and spoken English, coupled with proficiency in at least one of the following additional languages: Cantonese, Putonghua, Bahasa Indonesia, Bahasa Malaysia, Filipino, Hindi, Japanese, Korean, Thai, Vietnamese, or Sinhala.
- Proficiency in Putonghua is an advantageous qualification.
- Possess effective communication skills.
- Must have a minimum arm-reach of 208cm while standing on tiptoe.
- Previous experience in the airline, hospitality, or service industry is highly desirable.
- Successful candidates must pass a comprehensive pre-employment background check, including criminal records, demonstrate physical fitness through a pre-employment medical assessment, and pass a pre-employment drug test.
Additional Information:
Exemption from English Assessment is granted to candidates holding a valid TOEIC score of 325 or above in both Reading and Listening or a valid IELTS (Academic) overall Band Score of 6.0 or above. The score report must be submitted with the application, within its validity period and will be verified during the recruitment process.
Benefits:
- The privilege of being part of a globally recognized, world-class service brand.
- Work schedules designed to accommodate a variety of lifestyles.
- Access to world-class training and structured career development opportunities.
- A safe and collaborative work environment that celebrates diversity and inclusion.
- Comprehensive medical coverage and insurance scheme for employees and their dependents.
- A flexible retirement scheme.
- Discounted travel privileges across numerous airlines for employees and their families.
Application Information:
Shortlisted applicants will be contacted within six weeks. Applications from individuals who have previously applied within the past three months will not be considered. Cathay Pacific does not engage with third-party recruitment agencies for this position. Cathay Pacific is an Equal Opportunities employer, and all personal data will be used in accordance with the company's privacy policy and solely for recruitment purposes. Candidates not contacted within eight weeks should consider their application unsuccessful. Application materials will be retained for a period of up to 24 months. A copy of the Personal Information Collection Statement is available upon request.