Cabin Crew Member
Ascend Airways, part of Avia Solutions Group, the world’s largest ACMI provider, is seeking dedicated Cabin Crew Members. Avia Solutions Group operates a fleet of 221 aircraft on 6 continents and provides comprehensive aviation services, supported by 14,000 highly skilled aviation professionals across 250+ subsidiaries. Ascend Airways operates a fleet of Boeing 737 aircraft (NG and MAX) in the ACMI market from its London Gatwick operational base.
Reporting to the Head of Cabin Services, the Cabin Crew Member is central to the passenger experience, ensuring safety and comfort while delivering world-class service. This role requires flexibility, potentially involving varied flying schedules and periods operating away from base, including winter deployments.
Responsibilities:
- Ensuring the safety and security of passengers and crew in compliance with aviation regulations.
- Providing outstanding customer service, addressing passenger needs and requests with attentiveness.
- Conducting safety demonstrations and assisting passengers during boarding and disembarkation procedures.
- Serving food and beverages and managing the sale of duty-free products during flights.
- Handling passenger inquiries and resolving issues promptly, maintaining a calm and professional demeanor.
- Representing Ascend Airways, contributing to a positive and memorable experience for all passengers.
Requirements:
- Minimum of 12 months' experience as a Cabin Crew/Senior Cabin Crew member.
- Possession of a valid UK CAA Cabin Crew Attestation.
- Possession of a Valid UK Cabin Crew Medical certificate.
- Excellent communication skills in written and spoken English are essential.
- Knowledge of additional languages is desirable.
- Demonstrated ability and confidence to swim 25 meters unassisted.
- Knowledge of medical first aid (updated medical training will be provided by Ascend Airways).
- Unrestricted right to live and work in the United Kingdom.
- Possession of a valid passport permitting unrestricted worldwide travel.
- Applicant must be over the age of 18 at the time of application.
- Satisfactory background and DBS screening checks.
- Ability to commute to London Gatwick (LGW) within 90 minutes.
Ascend Airways provides a supportive, inclusive work environment that encourages career advancement.