Cabin Crew Member
Ascend Airways, a part of Avia Solutions Group, the world’s largest ACMI provider, is seeking highly motivated and customer-focused Cabin Crew Members to join its growing team. Ascend Airways operates a modern fleet of Boeing 737 aircraft (NG and MAX) in the ACMI market from its operational base at London Gatwick. Avia Solutions Group operates a fleet of 221 aircraft across 6 continents and provides comprehensive aviation services, including MRO, pilot and crew training, and ground handling.
Reporting to the Head of Cabin Services, the Cabin Crew Member is at the forefront of the passenger experience, ensuring safety and comfort throughout the flight. This role requires flexibility, with the possibility of operating away from base during the winter months. The Cabin Crew Member delivers world-class service, maintains professionalism, and provides a warm, welcoming atmosphere.
Responsibilities:
- Ensure the safety and security of passengers and crew in compliance with aviation regulations.
- Provide outstanding customer service, addressing passenger needs and requests effectively.
- Conduct safety demonstrations and assist passengers during boarding and disembarkation procedures.
- Serve food and beverages and manage the sale of duty-free products during flights.
- Handle passenger inquiries and resolve issues promptly and professionally.
- Represent Ascend Airways, delivering a positive and memorable experience for all passengers.
Requirements:
- Minimum of 12 months of experience as a Cabin Crew/Senior Cabin Crew member.
- Hold a valid UK CAA Cabin Crew Attestation.
- Possess a Valid UK Cabin Crew Medical certificate.
- Excellent communication skills in both written and spoken English.
- Knowledge of additional languages is desirable.
- Demonstrated ability and confidence to swim 25 meters unassisted.
- Knowledge of medical first aid (updated medical training will be provided by Ascend Airways).
- Unrestricted right to live and work in the United Kingdom.
- Hold a valid passport that permits unrestricted travel worldwide.
- Be over the age of 18 at the time of application.
- Satisfactory background and DBS screening checks.
- Ability to commute to London Gatwick (LGW) within 90 minutes.
Ascend Airways offers a supportive, inclusive, and engaging work environment with opportunities for career advancement.