TUI Group | Belfast Flight Attendant

Join TUI Airline as a Dedicated Cabin Crew Member

TUI Airline is actively seeking enthusiastic and committed individuals to join its esteemed team as Cabin Crew members. This exciting fixed-term contract offers a unique opportunity to embark on a fulfilling career in the aviation sector, based at Belfast Airport.

About the Role

As a Cabin Crew member, the primary responsibility is to deliver unparalleled customer service, embodying a 'sales through service' philosophy to ensure passenger satisfaction. Safety is paramount; therefore, adherence to all safety, first aid, and service procedures is essential. The ideal candidate will possess strong communication skills, emotional intelligence, and the ability to adapt communication styles to foster positive relationships with passengers and colleagues. A proactive approach to personal and professional development is encouraged. The role demands flexibility and adaptability to navigate diverse situations, from roster changes to onboard emergencies, and a willingness to embrace new technologies and support colleagues in their learning.

What We Offer

TUI provides a rewarding employment package, including:

• Comprehensive holiday benefits with discounts and special offers.
• Life assurance.
• Holistic Health and Wellbeing support across Financial, Health, Social, Community, and Career domains.
• Complimentary, in-house training delivered by experienced professionals in an inspiring environment.
• A complimentary uniform and work-related airport parking.
• Competitive remuneration with advantageous foreign exchange rates.
• A valuable pension scheme.

Ideal Candidate Profile

Prospective candidates should demonstrate a profound passion for delivering exceptional customer service and consistently strive to exceed expectations. A strong motivation to successfully complete and apply training in Safety, First Aid, and Service is crucial. The ability to manage multiple priorities, effectively solve problems, and maintain composure under pressure is highly valued. A collaborative spirit, coupled with strong communication skills and fluency in English for seamless interaction, is essential. A flexible and positive outlook is required for a role where each day presents new challenges and experiences.

Essential Requirements

Applicants must meet the following criteria:

• Be a minimum of 18 years of age on the commencement date of the new entrant course.
• Possess the physical capability to reach 6 feet 2 inches (1.89 meters) with feet flat on the floor.
• Be able to perform all regulatory duties, including comfortably sitting and fastening an aircraft over-shoulder jump seat harness.
• Be able to swim a minimum of 25 meters.
• Willingness to undergo Psychoactive Testing and a UK CAA Cabin Crew Medical examination throughout employment.
• Demonstrate proficient understanding, speaking, and writing skills in English, equivalent to CEFR B2 or ILR L3.
• Availability to work shifts across a 24/7 flight programme and report to the base in uniform within 90 minutes of notification.
• Hold a valid UK or Irish passport with at least 6 months' validity and any necessary visas for international travel.
• Successful candidates will be required to pass background security checks and provide proof of required vaccinations in accordance with company and regulatory guidelines.

Important Application Information

This position may close for applications swiftly once our recruitment needs are met. Therefore, interested candidates are strongly encouraged to submit their applications at their earliest convenience.

Commitment to Diversity and Inclusion

At TUI, we foster a workplace where diversity, equity, and inclusion are celebrated. We encourage all individuals to bring their authentic selves to work, recognizing that our collective potential is limitless. We are dedicated to supporting candidates with disabilities and impairments; please inform us if you require any specific support during the application process.