Fly Jinnah | Flight Attendant

AIRLINE is seeking to recruit motivated individuals for the position of Cabin Crew, based in Islamabad, Pakistan, to serve routes including Gilgit and Hunza on a fixed-term contract basis.

About the Role

The Cabin Crew member will serve as the airline's ambassador, responsible for delivering exceptional customer service and ensuring the safety and comfort of passengers throughout the entire flight cycle. Key duties include conducting pre-flight safety checks, passenger briefings, in-flight service, managing on-board sales, and supporting the Cabin Supervisor and Captain. This role is ideal for individuals with a passion for customer service and aviation, with fresh graduates encouraged to apply.

Requirements

• Diploma or Higher Secondary Certificate.
• A diploma in Travel/Tourism is advantageous.
• Training in First Aid and Safety and Emergency Procedures is an added value.
• Must be medically and physically fit to perform cabin crew duties, with good general health and no serious medical conditions or chronic diseases.
• Age between 20-29 for non-experienced crew and up to 33 years for experienced crew.
• Minimum height of 160 cm for females and 170 cm for males, with weight in proportion to age and height.
• Clear skin with no marks or tattoos visible while wearing the cabin crew uniform.
• Must be able to swim with the aid of a flotation device.
• Fluent in English; other languages are an advantage based on airline requirements.
• Presentable, friendly, customer-service oriented, and able to remain positive under stress and handle difficult passengers.
• Very good verbal and written communication skills.
• Excellent time-management and problem-solving skills.
• Proficiency in Microsoft Office.
• Willingness to work shift patterns and extended hours with high flexibility.
• Previous cabin crew, customer service, or hospitality experience is advantageous.
• An active cabin crew licence is an advantage.

Duties and Responsibilities

• Act as the airline's ambassador, promoting a positive corporate image and enhancing the customer experience while ensuring passenger safety and comfort throughout the flight cycle.
• Ensure timely attendance, proper grooming, fitness, and legality for assigned flights, and attend briefings covering flight details, role distribution, targets, security checks, and boarding.
• Instruct passengers on safety procedures, identify and address safety and security risks in coordination with the Cabin Supervisor, administer first aid when necessary, and report irregularities or malfunctions.
• Welcome passengers, assist with boarding formalities, enter required data into the aircraft logbook, and attend to passenger requests and needs.
• Maximize on-board revenue and promote charity programs by meeting sales targets and handling payments securely.
• Conduct pre-flight checks of supplies and equipment, ensure cabin cleanliness at transit stations, manage handovers, and complete post-flight briefings and reports.
• Account to the Cabin Supervisor for passenger conduct and perform Cabin Supervisor duties when designated.
• Maintain professional and safety knowledge through recurrent training and a current licence.
• Contribute to team results and allocated sales targets.