16 May 2024

AirTanker | Flight Attendant

United Kingdom
Being an AirTanker Cabin Crew member is about much more than the ‘nine to five’. Whilst safety is our number one priority, our Cabin Crew team thrive in a diverse and inclusive environment, blending the best of civil and military aviation. We love nothing better than seeing our customers leave with a smile!

Based at RAF Brize Norton in the heart of the Cotswolds, we are proud to provide unparalleled support to the RAF and armed forces, whilst supporting a growing Leasing business serving customers worldwide.

We currently have fixed-term contract opportunities to join our Cabin Crew team who are responsible for operating the South Atlantic Airbridge, which provides a vital connection between the UK and the Falkland Islands.

The route takes our cabin crew more than 7,900 miles from RAF Brize Norton to the Falkland Islands, currently via Cape Verde, carrying a range of customers including both military & civilian personnel, where we aspire to deliver the highest levels of customer care. We also operate flights to a variety of worldwide destinations to support our Leasing business and military commitments.

AirTanker cabin crew are proud to ensure that we offer a safe and welcoming experience for every passenger we carry. From the customer service we offer, to the technical training that underpins every aspect of our operations, we aim to live up to AirTanker’s vision:

"To be recognised as the best service provider to our customers."

Key Responsibilities

Training – You will complete an intensive training course of approximately 4 weeks. Passing this course is a requirement prior to starting in role. You will be required to pass a combination of both practical and theory exams
  • Display a genuine passion to deliver the highest standards in service delivery and customer care, recognising our customers are key
  • Work effectively as a supportive team member and demonstrate a flexible, positive approach to tasks
  • Seek guidance and value feedback positively to improve both the team’s and individual performance
  • Wear the AirTanker uniform with pride and recognise the importance of consistently displaying positive behaviours, acting as an ambassador for the business
  • Be willing and able to spend extended periods of time away from base, demonstrating both flexibility and reliability
  • Recognise the importance of punctuality, both for our customers and the business and positively contribute to on-time performance

Skills, Knowledge & Expertise

  • Demonstrable team working skills and strong technical knowledge, with previous cabin crew experience preferred
  • A flexible, positive approach in accordance with the ATrS Behavioural Competency Framework
  • High personal standards to establish the best possible ATrS/customer interface
  • A passion for both Safety and Customer Service

The Reward

On top of your basic salary, you’ll receive;
  • Duty Pay
  • Annual bonus scheme (eligibility in current year subject to bonus rules)
  • Private Medical Insurance
  • Electric Vehicle Scheme
  • Hybrid working available (not applicable to rostered and shift based employees)
  • Health Cash Plan
  • Life Assurance Cover
  • Income Protection
  • Contributory Pension Scheme
  • Local Gym Discount
  • Plane Saver (Credit Union)
  • Family fun days/ battlefield tours/ onsite bar
  • Additional annual leave based on length of service

About AirTanker

AirTanker is a flexible and responsive world leading aviation service provider. Our capability spans across end-to-end maintenance, military and civil flying programmes, training and major aircraft upgrades.
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