Cabin Crew - Perth Base
Virgin Australia, renowned for its exceptional Cabin Crew, recognized with the AirlineRatings.com Airline Excellence Award for Best Cabin Crew for six consecutive years, invites dedicated and passionate individuals to join our team. We strive to create unforgettable experiences for our guests, placing them at the heart of everything we do.
About the Role
This role presents an opportunity to join a dynamic team based in Perth, offering a unique work-life balance. While the lifestyle of a Cabin Crew member often involves being away from home for extended periods, our Perth-based team members typically return home on the same day, with occasional overnight stays required.
Responsibilities
- Welcome and assist guests onboard the aircraft, providing clear and comprehensive safety briefings, ensuring adherence to all safety procedures.
- Deliver exceptional customer service to all guests, providing attentive and personalized care, particularly to those with special needs and unaccompanied minors.
- Work collaboratively within a team, fostering a positive and welcoming atmosphere, and interacting with diverse individuals daily.
- Demonstrate composure and resourcefulness in handling unforeseen situations such as weather delays, emergencies, and other unexpected circumstances.
- Maintain a calm and confident demeanor under pressure, ensuring guests feel safe and well-cared for.
Requirements
- Minimum age of 18 years.
- Australian Citizenship or Permanent Residency.
- At least 3 years of experience in roles focused on customer service, caregiving, hospitality, or retail.
- Valid passport with a minimum of 18 months remaining.
- Current Responsible Service of Alcohol (RSA) certificate.
- Current Australian First Aid and CPR certificate.
- Ability to work a flexible, 24/7 rotating roster, including early starts, late finishes, weekends, public holidays, and peak periods.
- Height requirement: Ability to reach up to 180cm.
Benefits
We are committed to the well-being of our team members, offering an industry-leading benefits package, including:
- Discounted flights for employees and their loved ones, including $1000 worth of credits per year.
- Six weeks of annual leave.
- Full uniform and staff parking.
- Discounts on travel insurance, Virgin Australia Lounge membership, car hire, accommodation, and experiences worldwide.
- Access to the "Virgin Family" platform, providing exclusive offers with Virgin brands globally.
- Hospitality, retail, technology, beauty services, and wellness discounts.
- Free counselling and access to a wellbeing app to support physical, mental, social, and financial health.
Diversity and Inclusion
At Virgin Australia, we embrace diversity and inclusivity. We encourage applications from Indigenous Australians, people with disability, individuals from diverse cultural backgrounds, members of the LGBTQI+ community, and all who wish to join our family.
Application Process
We are eager to hear from you. Apply now to embark on an exciting journey with Virgin Australia.