TUI Group | Flight Attendant
TUI Airline seeks a Cabin Crew member to join its team at Bristol Airport, United Kingdom. This is a fixed-term, non-banded position working 37 hours per week.
About the Role
The Cabin Crew member will be responsible for delivering exceptional customer service with a 'sales through service' mindset, ensuring customer satisfaction is at the heart of every interaction. A primary focus will be on safety, implementing all safety, first aid, and service procedures with discipline. The role requires a confident communicator with emotional intelligence, capable of building relationships with customers and colleagues. Teamwork, flexibility, and adaptability are essential to embrace change and unexpected situations, from roster adjustments to onboard emergencies.
Requirements
- Minimum age of 18 years on the first day of the new entrant course.
- Ability to reach a height of 6ft.2” (1.89m) with bare feet flat on the floor.
- Capability to perform all regulatory duties, including sitting and fully fastening an aircraft over-shoulder jump seat harness.
- Ability to swim at least 25 meters.
- Willingness to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment.
- Proficiency in understanding, speaking, and writing English, equivalent to CEFR B2 or ILR L3.
- Ability to work shifts across a 24/7 flight programme and report to the home base in uniform within 90 minutes.
- Must hold a valid UK or Irish passport with at least 6 months' validity and any necessary visas for travel.
- Successful candidates will be required to undergo background security checks and provide proof of required vaccinations in accordance with company and regulatory guidelines.
Qualifications
- Passion for delivering exceptional customer service and exceeding expectations.
- Motivation to complete and apply training in Safety, First Aid, and Service.
- Skills in handling multiple priorities, problem-solving, and maintaining composure under pressure.
- Strong communication and teamwork abilities.
- Flexible and positive mindset for a dynamic role.