TUI | Flight Attendant

About the Role

TUI is seeking dedicated Cabin Crew members to join their team. This role focuses on delivering exceptional customer service and ensuring the safety and well-being of passengers. The position involves working within a dynamic flight program and contributing to a positive passenger experience.

About the Job

• Deliver exceptional customer service with a "sales through service" mindset.
• Prioritize customer safety by implementing all safety, first aid, and service procedures.
• Demonstrate strong communication and emotional intelligence to build rapport with customers and colleagues.
• Work collaboratively as part of a team to achieve results.
• Be flexible and adaptable to changing circumstances, including roster adjustments and onboard situations.
• Embrace new technologies and encourage others to do so.

Requirements

• Must be 18 years of age by the first day of the new entrant course.
• Ability to reach a height of 6ft.2" (1.89m) with bare feet flat on the floor.
• Able to perform all regulatory duties, including sitting and fastening an aircraft over-shoulder jump seat harness.
• Ability to swim at least 25 meters.
• Willingness to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment.
• Proficiency in understanding, speaking, and writing English equivalent to CEFR B2 or ILR L3.
• Ability to work shifts across a 24/7 flight program.
• Ability to report to the home base in uniform within 90 minutes.
• Must hold a valid UK or Irish passport with at least 6 months' validity and any necessary visas for travel.
• Successful candidates will be required to undergo background security checks and provide proof of required vaccinations.

Qualifications

• Passion for delivering exceptional customer service and exceeding expectations.
• Motivation to complete and confidently apply training in Safety, First Aid, and Service.
• Skills in handling multiple priorities, problem-solving, and maintaining composure under pressure.
• Strong communication skills and a collaborative team player attitude.
• Flexible and positive mindset, ready for a varied role.

About TUI

TUI is an inclusive employer that embraces diversity, equality, and inclusion. The company is committed to supporting candidates with disabilities and impairments, offering assistance as needed.