TUI | Flight Attendant

TUI is seeking dedicated Cabin Crew members to join their team, ensuring exceptional customer service and upholding safety standards. This role involves delivering a positive customer experience, adhering to all safety and first aid procedures, and contributing to a collaborative team environment. The position offers a comprehensive benefits package and is based in a 24/7 flight programme environment, requiring flexibility and adaptability.

About the Role

• Deliver exceptional customer service with a 'sales through service' mindset.
• Prioritise customer safety by implementing all safety, first aid, and service procedures.
• Demonstrate emotional intelligence and adapt communication style to build relationships.
• Work collaboratively as part of a team to achieve results.
• Be flexible and adaptable to changes and unexpected situations, including roster adjustments and onboard emergencies.
• Embrace new technology and encourage others to do so.

Requirements

• Must be 18 years of age by the first day of the new entrant course.
• Ability to reach a height of 6ft. 2 inches (1.89m) with bare feet flat on the floor.
• Capable of performing all regulatory duties, including sitting and fastening an aircraft over-shoulder jump seat harness.
• Ability to swim at least 25 meters.
• Willingness to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment.
• Fluent in English (equivalent to CEFR B2 or ILR L3) for effective communication with passengers and colleagues.
• Ability to work shifts across a 24/7 flight programme.
• Ability to report to the home base in uniform within 90 minutes.
• Must hold a valid UK or Irish passport with at least 6 months' validity and any necessary travel visas.
• Successful candidates will be subject to background security checks and must provide proof of required vaccinations.

Qualifications

• Passion for delivering exceptional customer service and exceeding expectations.
• Motivation to complete and confidently apply training in Safety, First Aid, and Service.
• Skilled in managing multiple priorities, problem-solving, and maintaining composure under pressure.
• Strong communication skills and a collaborative team player attitude.
• Flexible and positive mindset, adaptable to a dynamic role.