TUI | Belfast Flight Attendant

Cabin Crew at TUI

TUI is seeking dedicated and positive individuals to join their team as Cabin Crew. This role offers an exciting opportunity for those with a passion for travel, a commitment to excellent customer service, and a strong focus on safety. Successful candidates will be responsible for ensuring the well-being and satisfaction of passengers onboard TUI flights.

About the Role

• Deliver exceptional customer service with a 'sales through service' mindset, prioritizing passenger satisfaction.
• Ensure the safety and security of passengers by meticulously implementing all safety, first aid, and service procedures.
• Act as a confident communicator, demonstrating emotional intelligence and adapting communication styles to build positive relationships with customers and colleagues.
• Collaborate effectively within a team environment to achieve operational and service goals.
• Maintain flexibility and adaptability to manage changing schedules, onboard emergencies, and new technologies.

Requirements

• Must be 18 years of age by the start of the new entrant course.
• Ability to reach a height of 6ft 2in (1.89m) with feet flat on the floor.
• Capability to perform all regulatory duties, including sitting and fastening an aircraft over-shoulder jump seat harness.
• Proficiency in swimming at least 25 meters.
• Willingness to undergo psychoactive testing and a UK CAA Cabin Crew Medical throughout employment.
• Fluent in English, with the ability to understand, speak, and write at a CEFR B2 or ILR L3 level.
• Availability to work shifts within a 24/7 flight program and be able to report to the home base in uniform within 90 minutes.
• Possession of a valid UK or Irish passport with at least 6 months' validity and any necessary travel visas.
• Successful completion of background security checks, provision of proof of required vaccinations, and adherence to company and regulatory guidelines.

Qualifications

• Passion for delivering exceptional customer service and exceeding passenger expectations.
• Motivation to successfully complete and apply in-flight safety, first aid, and service training.
• Skills in managing multiple priorities, problem-solving, and maintaining composure under pressure.
• A collaborative team player with strong communication abilities.
• A flexible and positive mindset suited to a dynamic work environment.

What TUI Offers

• Comprehensive holiday benefits, including discounts, special offers, and life assurance.
• Health and wellbeing support across financial, health, social, community, and career aspects.
• Free in-house training delivered by experienced professionals.
• Complimentary uniform and work-related airport parking.
• Competitive remuneration with excellent foreign exchange rates.
• A pension scheme.