TUI | Flight Attendant
About the Role
TUI is seeking dedicated individuals to join their team as Cabin Crew. This role focuses on delivering exceptional customer service and ensuring the safety and well-being of passengers while embodying a "sales through service" mindset. The position requires a commitment to safety procedures, excellent communication skills, and the ability to work effectively as part of a team in a dynamic environment. The role involves working flexible hours across a 24/7 flight programme.
About the Job
- Deliver exceptional customer service with a "sales through service" approach.
- Prioritise passenger safety by implementing all safety, first aid, and service procedures.
- Demonstrate strong communication and emotional intelligence to build relationships with customers and colleagues.
- Work collaboratively as a team player to achieve results.
- Adapt to changing circumstances, including roster adjustments and onboard emergencies.
Requirements
- Must be 18 years of age on the first day of the new entrant course.
- Ability to reach a height of 6ft.2" or 1.89m, bare feet flat on the floor.
- Able to perform all regulatory duties, including sitting and fastening an aircraft over-shoulder jump seat harness.
- Ability to swim at least 25 meters.
- Willingness to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical throughout employment.
- Proficiency in English, equivalent to CEFR B2 or ILR L3, for speaking, understanding, and writing.
- Ability to work shifts across a 24/7 flight programme and report to the home base in uniform within 90 minutes.
- Must hold a valid UK or Irish passport with at least 6 months' validity and any necessary visas for travel.
- Successful candidates will be required to undergo background security checks and provide proof of required vaccinations.
Qualifications
- Passionate about delivering exceptional customer service and exceeding expectations.
- Motivated to successfully complete and apply training in Safety, First Aid, and Service.
- Skilled in managing multiple priorities, problem-solving, and maintaining composure under pressure.
- A collaborative team player with strong communication abilities.
- Flexible and possess a positive mindset, ready for a role with varied daily responsibilities.
About TUI
TUI is committed to fostering diversity, equality, and inclusion. The company provides a supportive work environment where individuals are encouraged to be themselves. TUI offers a range of benefits including holiday discounts, life assurance, health and wellbeing support, free in-house training, a complimentary uniform, work-related airport parking, excellent foreign exchange rates, and a pension scheme. TUI is committed to supporting candidates with disabilities and impairments.