Flight Attendant
Overview
This position is for a Flight Attendant who ensures the safety and comfort of passengers in accordance with all Federal Aviation Administration (FAA) and company Inflight guidelines. The Flight Attendant plays a critical role in providing an exceptional and secure travel experience for all guests.
Essential Duties
To successfully perform this job, the individual must be capable of executing each essential duty satisfactorily. Reasonable accommodation will be made for individuals with disabilities to perform these functions. Key responsibilities include:
- Performing all regulatory and assigned cabin duties while maintaining constant attention to guests and providing a safe and comfortable onboard environment.
- Maintaining thorough knowledge of all emergency procedures and the use of all emergency equipment onboard the aircraft. This involves operating all emergency exits and aircraft equipment using necessary movements and force up to and including 70 pounds.
- Providing food and beverages to passengers, which necessitates pushing and pulling moveable carts weighing in excess of 250 pounds.
- Assisting passengers in stowing carry-on baggage weighing up to and including 35 pounds.
- Maintaining a neat and orderly cabin environment throughout the flight.
- Contributing to a reliable and on-time operation by collaborating with other crewmembers to meet all report times, departure times, and minimum turn times.
- Performing inflight sales and promotional duties as assigned.
- Assisting other Customer Service staff as needed with passenger handling or other duties to support the operation.
- Maintaining reliable and prompt attendance according to Company policies and procedures.
- Presenting a professional image, both in conduct and appearance, including strict adherence to the Company uniform dress code.
- Complying with associate Rules of Conduct as outlined in all applicable manuals.
- Maintaining currency of Inflight guides and manuals to ensure adherence to the latest procedures and regulations.
- Fostering the Company’s core values and culture throughout the work environment, contributing to a positive and collaborative team.
- Performing additional duties as assigned or required to support operational needs.
Required Knowledge, Skills, and Abilities
The following requirements are representative of the knowledge, skill, and/or ability necessary to perform this job successfully.
Education and Experience:
- High school diploma or GED is required, along with at least two years of customer service experience.
- Must be 20 years of age or older by the date of the first interview.
Preferred Education and Experience:
- Additional years of customer service experience, preferably gained within an aviation environment, are highly valued.
- Previous Flight Attendant experience is a significant asset.
Other Requirements:
- Possesses polished interpersonal skills, demonstrating a positive attitude and a strong customer-oriented mindset.
- Must be willing to serve alcoholic beverages to passengers.
- Must be able and willing to serve and handle peanuts, meals containing shellfish/seafood, beef, and pork, and work with animals and around other allergens and products typically found in an aircraft cabin.
- Adherence to the Company’s Flight Attendant Style Guide is mandatory. Tattoos are NOT permitted on the head, face, neck (including behind the ear), chest, hands, or fingers. Visible tattoos are permitted on the arms, wrists, legs, ankles, and feet if less than 2” x 3.25”; otherwise, they must be fully covered by a listed, approved tattoo coverage method.
- Must have a wingspan of approximately 55 inches or greater to reach and safely operate all necessary equipment on the aircraft.
- For safety reasons, must have the ability to sit in the Flight Attendant jump seat with seatbelt and shoulder harness fastened without an extender or other modification that may compromise the integrity of the harness. The lap belt measurement is 50 inches when fastened and the shoulder harness measurement is 40 inches when fastened (for reference purposes only).
- Must not have multiple piercings visible while in uniform.
Language Skills:
- Ability to read, analyze, and interpret technical procedures and governmental regulations pertinent to aviation safety and service.
- Able to effectively present information to and respond to questions from management, crew members, passengers, and the general public.
- Able to speak and be clearly understood in English, including shouting verbal commands during emergency situations to ensure passenger safety.
Reasoning/Problem Solving Ability:
- Must be willing to work effectively in a time-sensitive environment and handle the stress associated with meeting deadlines and managing unexpected changes.
- Capable of interpreting a variety of and multiple instructions furnished in written, oral, diagram, or schedule form.
- Must be able to remain calm, think quickly, and react appropriately in all types of emergency situations, including but not limited to: medical emergencies, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, turbulence, etc.
Decision Making:
- Makes day-to-day decisions necessary to support the operation, often requiring thoughtful consideration and adherence to established procedures.
- Able to process information rapidly and react positively and constructively during unexpected and/or serious situations.
- Capable of controlling personal and emotional responses and acting appropriately under high levels of stress, maintaining professionalism and focus on safety and passenger well-being.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job:
- Must possess the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to and including 70 pounds.
- Capable of lifting objects above shoulders up to and including 35 pounds.
- Able to push and pull moveable carts weighing in excess of 250 pounds.
- Able to walk and stand for extended periods, sometimes while experiencing aircraft turbulence.
- Must be able to stoop, crouch, squat, climb, and kneel as required by duties and procedures.
- Able to see clearly at 20 feet or more with corrective lenses or contacts.
- Able to clearly hear verbal communications in person and over airplane communication systems, despite ambient aircraft and passenger noise.
- Must be able to sit comfortably in the assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
- Must be able to move about the aircraft and perform all required functions freely, effectively, and quickly within a confined environment.
- Able to work extended duty periods on sequential days, accommodating the demanding schedule of airline operations.
Work Environment
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job:
- Able and willing to work effectively in a culturally diverse atmosphere and professionally interact with passengers and crew under potentially stressful conditions.
- The ability to accommodate customers’ special needs/disabilities with professionalism and care.
- Willing and able to work for extended periods of time as well as a varied schedule, including early mornings, nights, overnights, weekends, and holidays, as airline operations require 24/7 availability.
Travel Requirements
Travel is a significant component of this role, up to 100% of the time, including nights, weekends, holidays, and overnight stays. Willingness to relocate based on the Company’s operational needs may be required.
Company Information
Founded in 1974 and headquartered in Indianapolis, Indiana, Republic Airways is one of the largest regional airlines in North America. Republic operates a fleet of 200+ Embraer 170/175 aircraft and offers scheduled passenger service with 900 daily flights to 80+ cities in the U.S. and Canada. Republic continues to lead the way in innovation and operational excellence for 50 years. The unrivaled work being done by our over 6,000 Associates sets us apart from the competition. We are in an era of growth and untapped potential across the aviation industry. It’s an exciting time to be part of our Company, from corporate positions to the flight deck. No matter your role, your opportunities are elevated at Republic Airways. Republic Airways fosters a culture of trust, respect, care, and fun. We believe our people and the passion they bring to their work is what distinguishes us. We work to encourage, support, and invest in our Associates both professionally and personally. We live and breathe our Vision, Mission, Culture Statement, and Guiding Principles — those words are put into action each and every day at Republic.
Equal Opportunity Employer, Disability and Veteran Accommodations
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.