Job Description

Challenge yourself in this rare leadership role within our Domestic Cabin Crew Workforce Planning team
Together we’ll drive strategic initiatives and planning
Permanent Full-Time opportunity located at our Mascot Corporate Campus

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry.

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit and a can-do attitude. Our collaborative culture allows us to dream big and deliver successfully, knowing we’re supported by the best people. We see it as our responsibility to take ownership and drive outcomes, ensuring we make a contribution to taking the organisation forward.

As the Manager Cabin Crew Workforce Planning you will be responsible for managing the optimal utilisation of domestic cabin crew, balancing strategic initiatives with short to longer term operational requirements. This role manages the Allocations, Resource Planning and Pattern Planning and Rostering teams who work across various time horizons – from bid period by bid period, up to 5-10 year planning. Shorter term planning includes the managing of all courses, training, ground duties, leave, transfers and upgrades for domestic cabin crew rosters as well as the construction of pattern planning and rostering solutions each bid period for ~2000 cabin crew with a total manpower spend of $220m ensuring compliance with EBA and industrial agreements. Medium to longer term planning will focus on areas such as workforce and EA strategy, recruitment and initiatives to achieve the highest operational stability, legislative compliance and lowest crew unit cost.

Crucial to this role is the ability to build effective relationships with both internal and external stakeholders. As a service provider to the cabin crew business unit and as a key contact point for union consultation in relation to pattern planning and rostering, this role is required to analyse data and present recommendations across several forums.

You’ll have –

Highly developed analytical skills and ability to think laterally
Strong stakeholder management and communication skills across senior levels of the business
Excellent skills in influencing, negotiation and conflict resolution
Strong decision-making and problem-solving skills whilst navigating through our complex work environment
In depth knowledge of the planning principles and understanding of the business objectives that guide the company
In depth understanding of the business and Cabin Crew requirements
Demonstrated ability to turn strategy into deliverables that have a positive impact on the business
Ability to manage a team and develop staff
Advanced skills in systems, including MS office (PowerPoint, Word, Excel)
A background in strategic planning and corporate strategy (desirable)
Knowledge of Cabin Crew industrial agreements (desirable)
Knowledge of Jeppesen Crew Planning and ARMS Systems (desirable)

Why Qantas?

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and additional purchased leave options.
We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.
We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. We are committed to creating an inclusive workplace.

Be a part of something special and play your part in the Qantas story – get in touch today.

Qantas | Flight Attendant