Job Description

Join a fun, committed and mission-oriented team
Immediate access to a range of employee benefits, including our staff travel program
Permanent full-time job opportunity located in Melbourne

If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join the Jetstar Domestic Cabin Crew team during an exciting period as we welcome more state-of-the-art aircraft, launch new routes and continue our mission to help more people take off through low fares.

As Domestic Cabin Crew in Melbourne, you will be predominantly flying our domestic routes. You will play an essential role in safety and the delivering exceptional customer service. Your duties will include greeting and assisting customers, conducting safety briefings as well as the sale of food and beverage services. Before you fly, you will also receive comprehensive, paid training to ensure your confidence in managing emergency situations and understanding aircraft procedures.

About You

Whilst no prior experience in aviation is required, you will bring a genuine passion for customer service and teamwork. You will bring strength in building rapport quickly and confidence in interacting with a range of different people every day. You will also bring a flexible and agile mindset as the lifestyle of a Cabin Crew team member depends on our schedule and operational requirements.

Minimum Requirements

18 years of age or older

More than 1 year experience in a Customer Service role
Height between 163cm – 186cm (must be able to reach 212cm)
A valid First Aid and Cardiopulmonary Resuscitation Certificate or willingness to obtain
A valid Responsible Service of Alcohol Certificate or willingness to obtain
A valid passport with 6 months validity
Excellent health and fitness, including the ability to swim and tread water

Commitment to working flexible hours every day of the year
Excellent verbal and written communication skills
Right to work in Australia without restriction or sponsorship
Commitment to 5 to 6 weeks of intensive, paid training, where you will be trained in aircraft safety procedures
Double vaccination against COVID-19

What’s in it for you

Our team members enjoy access to unlimited heavily discounted fares to destinations all over the world. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Access to a range of salary packaging and leave benefits.
Structured programs and resources to support your health and wellbeing and development.

About Jetstar

The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region. The Group operates a fleet of more than 90 aircraft, including Airbus A320, Airbus A321 and Boeing 787-8.

At Jetstar we are an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process to demonstrate their ability to meet the inherent requirements of our roles.

Candidates successful through the screening process will be invited to an Assessment Centre (Group Interview).

Please note that this role is based in Melbourne, and you must be willing to live and work from this location. Any relocation or travel will be at your own expense.

Jetstar | A320 Flight Attendant