Cabin Coach - Discover Airlines
Discover Airlines seeks a passionate and dedicated individual to join our team as a Cabin Coach, based at our Frankfurt am Main hub. This is a full-time position with direct entry, offering an exciting opportunity to contribute to our commitment to delivering exceptional service and fostering a culture of excellence.
Responsibilities:
- Lead and guide assigned cabin crews, promoting their individual development in accordance with Discover Airlines' Leadership Principles.
- Effectively communicate company values and objectives, fostering a sense of shared purpose within the team.
- Facilitate collaboration and effective communication by planning and executing meetings and events.
- Monitor on-board performance, plan and conduct training programs, ensuring consistently high service standards.
- Participate as an assessor in the recruitment process for Cabin Managers, identifying potential talent and making informed hiring decisions.
- Accompany flights as part of the Cabin Crew to ensure quality assurance and provide leadership.
- Collaborate on cross-departmental projects.
Benefits:
- Company pension plan
- Free parking
- Employee flight benefits
- Subsidized cafeteria
- Job ticket or public transportation subsidy
- Company mobile phone and iPad
- Employee discounts and shopping opportunities
- Employee events (summer parties, participation in sports competitions, etc.)
- Option for remote work
Qualifications:
At Discover Airlines, we believe in diversity and inclusion, creating an environment where all employees feel comfortable and valued, regardless of sexual orientation, age, gender, origin, or religion.
- Completed degree in business administration or equivalent qualification.
- Several years of professional experience, ideally as a Cabin Crew Member.
- Proven experience in personnel management and employee development.
- Strong analytical skills and the ability to transform creative ideas into well-defined concepts.
- Passion for providing exceptional service and a commitment to continuously improving the quality standards of our Cabin Crews.
- Fluent German and excellent English communication skills.
- Enthusiasm for aviation and an understanding of customer needs.