Cathay Pacific Flight Attendant - Connecting the World, One Flight at a Time

Cathay Pacific, a leading global airline renowned for its commitment to connecting the world with meaningful people, places, and experiences, invites ambitious individuals to soar to new heights with a career as a Flight Attendant.

Role Introduction

As a Flight Attendant, you will be at the heart of our brand, embodying our values of thoughtfulness, progressiveness, and a can-do spirit. With every flight, you will contribute to creating delightful and memorable customer experiences for travelers across the globe. Your journey with Cathay Pacific will offer boundless opportunities for personal and professional growth.

Key Responsibilities

Execute safety, first aid, and security procedures to the highest standards.
Act as a brand ambassador, providing genuine, personal experiences for all customers.
Deliver service excellence by creating memorable inflight experiences and exceeding customer expectations at every opportunity.
Attend to customer needs in a caring and professional manner, embracing diversity and providing thoughtful support to those requiring extra assistance.
Be an outstanding team player in a culturally diverse environment, contributing to a collaborative and supportive work culture.
Adapt to situations with confidence, tact, and flexibility.
Uphold inflight policies and comply with all regulatory requirements.

Requirements

Minimum age of 18.
Bachelor's degree or above, or high school graduate with at least 1 year of flight attendant experience.
Proficiency in written and spoken English and Putonghua. A third language is preferred.
Valid TOEIC score of 325 for both reading and listening, or a valid IELTS (Academic) result with an overall Band Score of 6.0 or above, taken on or after 01 December 2022, will be exempted from the English assessment.
Minimum arm reach of 208 cm on tiptoe.
Successful pre-employment background check (including criminal records).
Physical fitness to pass the pre-employment medical assessment.
Previous experience in an airline, hospitality, or service industry would be advantageous.
As the position is a Safety Sensitive Role, candidates are required to pass a pre-employment drug test. Testing will be done following the HKCAD Guidance for screening of Psychoactive Substances - Annex B.
Applicants should be exempted from or have completed military service.

Benefits

Be part of a world-class service brand to be proud of.
Work schedules designed to accommodate different lifestyles.
Access to world-class training and a structured career progression path.
A safe and collaborative working environment that embraces a diverse and inclusive culture.
Extensive medical coverage & insurance scheme for you and your dependents.
Flexible retirement scheme.
Discounted travel across many airlines for you and your family.

Personal & Application Information

Selected candidates will be invited by email to attend our Assessment Day in Taipei in November 2024. The assessments are expected to be completed in one day. The estimated date of joining for successful candidates will be in the first quarter of 2025.

If successful candidates require a work permit to reside and work in Hong Kong, their employment will be conditional on immigration approval. Please refer to [link to immigration information] for details.

Shortlisted candidates will be notified within six weeks. Further applications from candidates who have already applied within the past three months will not be considered.

Cathay Pacific is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.