Cathay Pacific Cabin Crew - Join Our Team and Soar to New Heights
Introduction
Cathay Pacific invites individuals with a passion for exceeding customer expectations and a genuine desire to connect the world to meaningful experiences to join our esteemed Cabin Crew team. As a brand ambassador for Cathay Pacific, you will embody our core values of thoughtfulness, progressiveness, and a can-do spirit, bringing them to life on every flight.
Key Responsibilities
- Safety and Security: Implement and maintain the highest standards of safety, first aid, and security procedures during flights.
- Customer Experience: Deliver exceptional service by creating memorable inflight experiences, exceeding customer expectations, and providing genuine, personal interactions.
- Attentive Care: Respond to customer needs with empathy, professionalism, and a caring approach, particularly for those requiring additional assistance.
- Diversity and Inclusion: Embrace diversity and create a welcoming and supportive environment for all passengers.
- Teamwork: Collaborate effectively within a culturally diverse team, fostering a spirit of cooperation and support.
- Adaptability: Adapt to changing situations with confidence, tact, and flexibility.
- Compliance: Uphold inflight policies and strictly adhere to all regulatory requirements.
Requirements
- Minimum age of 18 years.
- Bachelor's degree or a high school diploma (completion of SMA/SMK) accompanied by at least one year of flight attendant experience.
- Proficiency in written and spoken English and Bahasa Indonesia. A third language is preferred.
- Valid TOEIC score of 325 for both reading and listening, or a valid IELTS (Academic) result with an overall Band Score of 6.0 or above, taken on or after 01 February 2023, will exempt candidates from the English assessment.
- Minimum arm-reach of 208 cm on tiptoe.
- Successful pre-employment background check, including criminal records.
- Physical fitness to pass the pre-employment medical assessment.
- Previous experience in the airline, hospitality, or service industry is advantageous.
- As the position is safety sensitive, successful candidates must pass a pre-employment drug test according to the HKCAD Guidance for screening of Psychoactive Substances - Annex B.
Benefits
- Prestige: Be part of a world-renowned service brand.
- Flexibility: Enjoy work schedules that cater to different lifestyles.
- Growth: Benefit from world-class training and a structured career progression path.
- Culture: Thrive in a safe, collaborative, and inclusive work environment.
- Wellbeing: Receive comprehensive medical coverage and insurance for you and your dependents.
- Retirement: Participate in a flexible retirement scheme.
- Travel: Enjoy discounted travel across multiple airlines for you and your family.
Application Information
Selected candidates will be invited via email to attend our Assessment Day in Jakarta in December 2024. Assessments will be completed in one day. The estimated date of joining for successful candidates is the first quarter of 2025.
For candidates requiring a work permit to reside and work in Hong Kong, employment will be conditional on immigration approval.
Shortlisted candidates will be notified within six weeks. Applications from candidates who have applied within the past three months will not be considered.
Cathay Pacific does not work with third-party recruitment agencies for this position. Please submit your application through the Cathay Pacific career site. Applications received through other channels will not be accepted.
Equal Opportunity Employer
Cathay Pacific is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.