Flight Attendant – Cathay Pacific

Cathay Pacific invites applications for the position of Flight Attendant, offering a rewarding career connecting the world and exceeding customer expectations. This role is central to our brand, requiring individuals who embody our values of thoughtfulness, progressiveness, and a proactive spirit. Successful candidates will enjoy boundless opportunities for personal and professional growth within a dynamic, global environment.

Key Responsibilities:

Adherence to the highest standards of safety, first aid, and security procedures.
Representation of Cathay Pacific as a brand ambassador, providing genuine and personalized customer experiences.
Delivery of exceptional service, creating memorable inflight experiences that consistently exceed customer expectations.
Attentive and professional care for all customer needs, with particular sensitivity towards those requiring additional assistance.
Embracing diversity and providing thoughtful, compassionate service to all passengers.
Effective teamwork within a culturally diverse environment, contributing to a supportive and collaborative atmosphere.
Confident, tactful, and flexible adaptation to diverse in-flight situations.
Upholding all company inflight policies and regulatory requirements.

Requirements:

Minimum age of 18 years.
Bachelor's degree or high school diploma with at least one year of flight attendant experience.
Proficiency in written and spoken English and Vietnamese; a third language is preferred.
Valid TOEIC score of 325 (reading and listening) or IELTS (Academic) overall Band Score of 6.0 or above (taken on or after March 1, 2023) – this may exempt applicants from the English assessment.
Excellent communication skills.
Minimum arm reach of 208 cm on tiptoe.
Prior experience in the airline, hospitality, or service industry is advantageous.

Safety-Sensitive Position Requirements:

Successful completion of a comprehensive pre-employment background check, including criminal records.
Demonstrated physical fitness to meet pre-employment medical assessment requirements.
Successful completion of a pre-employment drug test, adhering to HKCAD Guidance for screening of Psychoactive Substances - Annex B.

Benefits:

The pride of working for a world-class service brand.
Flexible work schedules to accommodate diverse lifestyles.
World-class training and a structured career progression path.
A safe, collaborative, and inclusive working environment that values diversity.
Comprehensive medical coverage and insurance for employees and dependents.
A flexible retirement scheme.
Discounted travel benefits for employees and their families across numerous airlines.

Application Information:

Selected candidates will be invited via email to an Assessment Day in Ho Chi Minh City in January 2025. The assessment will be completed in one day. The estimated start date for successful candidates is the first quarter of 2025. For candidates requiring a work permit to reside and work in Hong Kong, employment is conditional upon immigration approval.

Shortlisted candidates will be notified within six weeks. Applications submitted within the past three months will not be reconsidered. Cathay Pacific does not utilize third-party recruitment agencies for this position; applications must be submitted through the Cathay Pacific career site. Applications received through other channels will not be accepted.

Cathay Pacific is an Equal Opportunities employer. Candidate data will be used solely for recruitment purposes in accordance with our personal data policy. Applicants not notified within eight weeks may consider their application unsuccessful. Information will be retained for up to 24 months. A copy of our Personal Information Collection Statement is available upon request from our Data Protection Officer.