Cathay Pacific Cabin Crew - Join Our Team and Soar to New Heights
Connecting the world to meaningful people, places and experiences. Go higher. Go further. Move Beyond with Cathay Pacific.
Embark on a rewarding career journey with Cathay Pacific, where you can make a meaningful impact and experience the world like never before. As a Cathay Pacific Cabin Crew member, you will be at the heart of our business, acting as a brand ambassador and delivering exceptional customer experiences.
Key Responsibilities:
- Safety First: Ensure the highest standards of safety, first aid, and security procedures are adhered to at all times.
- Brand Ambassador: Represent Cathay Pacific with genuine warmth and professionalism, creating personalized experiences for every passenger.
- Service Excellence: Deliver exceptional service and exceed customer expectations by crafting unforgettable inflight experiences.
- Customer Focus: Address customer needs with care and professionalism, ensuring a comfortable and enjoyable journey.
- Embrace Diversity: Show compassion and understanding to all customers, especially those who require extra assistance.
- Team Player: Contribute to a collaborative and supportive environment, working effectively as part of a culturally diverse team.
- Adaptability: Respond to unexpected situations with confidence, tact, and flexibility.
- Compliance: Uphold all inflight policies and comply with relevant regulatory requirements.
Requirements:
- Minimum age of 18
- Bachelor's degree or above, or high school graduate with at least 1 year of flight attendant experience
- Proficiency in written and spoken English and Putonghua. A third language is preferable.
- Valid TOEIC score of 325 for both reading and listening, or a valid IELTS (Academic) result with an overall Band Score of 6.0 or above (taken on or after 01 December 2022) to be exempted from the English assessment.
- Minimum arm-reach of 208 cm on tiptoe
- Successful pre-employment background check (including criminal records)
- Physical fitness to pass the pre-employment medical assessment
- Previous experience in an airline, hospitality, or service industry is advantageous
- Successful pre-employment drug test (as per HKCAD Guidance for screening of Psychoactive Substances - Annex B, CAD373)
- *Applicants should be exempted from or have completed military service*
Benefits:
- Be part of a world-class service brand that you can be proud of.
- Work schedules designed to suit different lifestyles.
- World-class training and a structured career progression path.
- A safe and collaborative work environment that embraces a diverse and inclusive culture.
- Extensive medical coverage and insurance scheme for you and your dependents.
- Flexible retirement scheme.
- Discounted travel across many airlines for you and your family.
Personal & Application Information:
Selected candidates will be invited to attend an Assessment Day in Taipei in November 2024. The assessments will be completed in one day, with successful candidates joining in the first quarter of 2025.
If successful candidates require a work permit to reside and work in Hong Kong, their employment will be conditional on immigration approval. For more information, please visit the website of the Hong Kong Immigration Department.
Shortlisted candidates will be notified within six weeks. Previous applicants within the past three months will not be considered.
Cathay Pacific does not work with any third-party recruitment agencies for this position. Please submit your application via the Cathay Pacific career site. Applications submitted through other channels will not be accepted.
Cathay Pacific is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to twenty-four months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.