Cabin Crew - Cathay Pacific
Embark on a Journey of Excellence with Cathay Pacific
Cathay Pacific, a renowned airline connecting the world to meaningful people, places, and experiences, invites dynamic individuals to join its esteemed Cabin Crew team. As a brand ambassador embodying the values of thoughtfulness, progressiveness, and a can-do spirit, you will play a pivotal role in delivering exceptional customer experiences on every flight.
Key Responsibilities:
- Safety and Security: Implement safety, first aid, and security procedures to the highest standards, ensuring the well-being of passengers and crew.
- Customer Experience: Provide genuine, personalized experiences to every passenger, exceeding expectations and creating memorable moments.
- Service Excellence: Attend to customer needs with care and professionalism, fostering a positive and comfortable environment.
- Diversity and Inclusion: Embrace diversity, providing thoughtful and compassionate service to all passengers, especially those requiring extra assistance.
- Teamwork: Contribute to a collaborative and supportive environment, working effectively within a culturally diverse team.
- Adaptability: Adapt to various situations with confidence, tact, and flexibility.
- Compliance: Uphold inflight policies and comply with all regulatory requirements.
Requirements:
- Minimum age of 18.
- Bachelor's degree or high school graduate with at least 1 year of flight attendant experience.
- Proficiency in written and spoken English and Thai. A third language is preferred.
- Valid TOEIC score of 325 for both reading and listening, or a valid IELTS (Academic) result with an overall Band Score of 6.0 or above, taken on or after 01 January 2023, will be exempted from the English assessment.
- Minimum arm-reach of 208cm on tiptoe.
- Successful pre-employment background check (including criminal records).
- Physical fitness to pass the pre-employment medical assessment.
- Previous experience in an airline, hospitality, or service industry is advantageous.
- As the position is a Safety Sensitive Role, candidates must pass a pre-employment drug test following HKCAD Guidance for screening of Psychoactive Substances - Annex B.
Benefits:
- Be part of a world-class service brand.
- Work schedules tailored to suit diverse lifestyles.
- Access to world-class training and a structured career progression path.
- A safe and collaborative working environment embracing a diverse and inclusive culture.
- Extensive medical coverage and insurance scheme for you and your dependents.
- Flexible retirement scheme.
- Discounted travel across numerous airlines for you and your family.
Application Information:
Selected candidates will be invited to attend an Assessment Day in Bangkok in late October 2024. The assessments will be completed within one day, with the estimated joining date for successful candidates being in the first quarter of 2025.
If successful candidates require a work permit to reside and work in Hong Kong, their employment will be conditional on immigration approval. Please refer to the [link] for details.
Shortlisted candidates will be notified within six weeks. Further applications from candidates who have already applied within the past three months will not be considered.
Important Notes:
- Cathay Pacific does not work with any third-party recruitment agencies for this position. Please submit your application via the Cathay Pacific career site. Applications via other channels will not be accepted.
- Cathay Pacific is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.
- Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.