06 January 2025

Cathay Pacific | Flight Attendant

Hong Kong Special Administrative Region of China, China

Flight Attendant

Cathay Pacific is seeking experienced inflight service professionals to join their esteemed team as Flight Attendants. This role offers the opportunity to connect the world through meaningful people, places, and experiences, embodying the airline's values of being thoughtful, progressive, and having a can-do spirit. The successful candidate will serve as a brand ambassador, creating memorable customer experiences while upholding the highest standards of safety and service. This position offers a simplified digital selection process, world-class training, a flexible roster, and a rewarding lifestyle.

Key Responsibilities:

  • Execute safety, first aid, and security procedures to the highest standards.
  • Serve as a brand ambassador, providing genuine and personalized experiences to all customers.
  • Deliver service excellence, creating memorable inflight experiences, and exceeding customer expectations.
  • Attend to customers' needs in a caring and professional manner.
  • Embrace diversity and provide thoughtful and considerate service, especially to those needing additional assistance.
  • Function as an excellent team player within a culturally diverse environment, contributing to a collaborative and supportive team atmosphere.
  • Adapt to situations with confidence, tact, and flexibility.
  • Uphold inflight policies and adhere to all regulatory requirements.

Requirements:

  • Minimum age of 18 years.
  • High school graduate or equivalent.
  • Minimum of one year of flight attendant experience with any airline.
  • Proficiency in both written and spoken English and at least one of the following additional languages: Cantonese, Putonghua, Bahasa Indonesia, Bahasa Malaysia, Filipino, Hindi, Japanese, Korean, Thai, Vietnamese, or Sinhala.
  • Proficiency in Putonghua is considered an advantage.
  • Demonstrated good communication skills.
  • Minimum arm-reach of 208cm while on tiptoe.
  • Previous experience in an airline, hospitality, or service industry is advantageous.

Additional Requirements:

This is a safety-sensitive position; therefore, successful candidates must:

  • Successfully complete a comprehensive pre-employment background check, including criminal records.
  • Demonstrate physical fitness to meet the requirements of the pre-employment medical assessment.
  • Pass a pre-employment drug test, conducted according to the HKCAD Guidance for screening of Psychoactive Substances - Annex B.

Candidates holding a valid TOEIC score of 325 for both reading and listening, or a valid IELTS (Academic) result with an overall Band Score of 6.0 or above, may be exempt from the English assessment, provided that the score is within the validity period.

Benefits:

  • Opportunity to represent a world-class service brand.
  • Work schedules designed to accommodate various lifestyles.
  • Access to world-class training and a structured career progression path.
  • A safe and collaborative working environment that embraces a diverse and inclusive culture.
  • Comprehensive medical coverage and insurance scheme for the employee and their dependents.
  • Flexible retirement scheme.
  • Discounted travel across world-class airlines for the employee and their family.

Application Information:

Shortlisted applicants will be contacted within six weeks. Please note that candidates who have applied within the past three months will not be reconsidered. Cathay Pacific does not engage with third-party recruitment agencies for this position. Cathay Pacific is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with the company's personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept on file for up to 24 months. A copy of the Personal Information Collection Statement is available upon request from our Data Protection Officer.

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