Horizon Air is seeking a dedicated Flight Attendant to join their team in Portland, OR. This role involves providing exceptional inflight service and ensuring passenger safety while representing Alaska Airlines regionally throughout the West. The position requires flexibility, a commitment to high standards, and the ability to create memorable experiences for guests.
About the Role
As the face of Horizon Air and Alaska Airlines, the Flight Attendant is responsible for delivering outstanding customer service and upholding the airline's reputation. Key responsibilities include mastering inflight service duties, adhering to stringent safety protocols, and maintaining a positive and approachable demeanor with passengers and colleagues. This is a union-represented position.
Key Duties
-
Ensure full compliance with all safety regulations.
-
Verify that all safety equipment on the aircraft is in working order.
-
Greet passengers, assist with seating, carry-on baggage stowage, and security procedures.
-
Explain and demonstrate the use of safety equipment and emergency procedures for both aircraft types.
-
Prepare and serve meals and beverages, including alcoholic drinks.
-
Market onboard products and process sales using a mobile device.
-
Calmly and effectively resolve passenger issues, including medical emergencies.
-
Answer questions regarding flight operations and provide destination information.
-
Perform other assigned duties.
Requirements
-
Minimum of 2 years of customer or community service experience.
-
Uncompromising dedication to safety.
-
Body size must not exceed specific aircraft dimensions (e.g., jump seat, harness, cabin aisle, emergency exits).
-
Ability to meet company grooming, uniform, and appearance standards.
-
Demonstrated physical ability to perform flight attendant duties.
-
Ability to relocate to any of the flight attendant bases: Seattle, WA; Portland, OR; Medford, OR; Boise, ID; Spokane, WA; Anchorage, AK; Everett, WA.
-
Willingness to serve alcohol.
-
Basic computer literacy and comfort with technology.
-
Flexibility to work varied schedules, including nights, weekends, and holidays.
-
Ability and willingness to travel extensively.
-
Adaptability to perform various duties and perform effectively under stress.
-
Ability to attend 4 weeks of paid training in Portland, OR.
-
Possession of or ability to obtain a current passport with unlimited access in and out of the United States.
-
Ability to fly unrestricted in and out of Canada.
-
Ability to communicate effectively in English.
-
High school diploma or equivalent.
-
Minimum age of 21 years old.
-
Authorization to work in the U.S.
Application Requirement
A mandatory self-guided voice interview (approximately 30-40 minutes) must be completed to submit your application. This step is required by October 30 at 7:00 PM Pacific Time.