Cabin Crew
Location: Kuala Lumpur - RedQ
Employment Type: Full time
This role is dedicated to ensuring the utmost safety, security, and comfort for passengers throughout their journey onboard an aircraft. The Cabin Crew member is primarily responsible for delivering outstanding customer service, effectively managing potential in-flight emergencies, providing necessary first aid assistance when required, and diligently upholding all relevant safety regulations and operational procedures. Through these efforts, the role significantly contributes to creating a positive, secure, and seamless travel experience for all passengers.
Key Responsibilities:
- Ensuring the safety and security of passengers by conducting thorough pre-flight checks, clearly demonstrating essential safety procedures to passengers, and strictly enforcing compliance with all safety and security protocols for the duration of the flight.
- Delivering exceptional customer service by attentively addressing passenger needs and requests, providing timely and accurate information, and working proactively to ensure a comfortable and enjoyable flight experience for everyone.
- Skillfully managing various in-flight situations and emergencies by adhering to established procedures, which includes responding appropriately to medical incidents, turbulence, and coordinating evacuations if such measures become necessary.
- Administering basic first aid support to passengers who may require medical attention during the flight, operating within the scope and limits of their professional training.