AirAsia | Flight Attendant

Job Details

Location: Kuala Lumpur - RedQ

Employment Type: Full Time

Role Overview

The Cabin Crew member holds the pivotal responsibility for ensuring the safety, security, and comfort of all passengers onboard an aircraft. This role is integral to the aviation experience, involving the provision of outstanding customer service, effective management of in-flight emergencies, administering essential first aid when required, and diligently ensuring strict adherence to all safety regulations and procedures. The Cabin Crew professional significantly contributes to fostering a positive and secure travel environment for every passenger.

Key Responsibilities

• Ensuring Passenger Safety and Security: Conducts comprehensive pre-flight safety checks, clearly demonstrates safety procedures to passengers, and rigorously maintains compliance with all safety and security regulations throughout the duration of the flight.
• Providing Excellent Customer Service: Attends promptly and courteously to passenger needs and requests, furnishes necessary information, and strives to ensure a comfortable and pleasant flight experience for all travellers.
• Managing In-Flight Emergencies: Adheres strictly to established protocols and procedures for effectively handling a range of in-flight situations, including responding to medical emergencies, managing turbulence, and performing evacuation procedures if necessitated.
• Administering First Aid: Provides fundamental first aid assistance to passengers who may require medical attention during the flight, operating within the defined scope of their professional training and certification.