AirAsia | Flight Attendant

Cabin Crew Job Description

The Cabin Crew member serves a critical role in ensuring the safety, security, and comfort of all passengers onboard an aircraft. This position demands the provision of excellent customer service, proficient management of in-flight emergencies, the ability to administer first aid when necessary, and strict adherence to all safety regulations and procedures. The contributions of the Cabin Crew are essential in creating a positive and safe travel experience for every passenger.

Key Responsibilities:

• Ensures the highest standards of passenger safety and security by conducting thorough pre-flight checks, effectively demonstrating safety procedures to passengers, and strictly enforcing compliance with all safety and security regulations throughout the flight.
• Delivers exceptional customer service by proactively attending to passenger needs and requests, providing clear and helpful information, and striving to ensure a comfortable and pleasant flight experience for all.
• Manages in-flight emergencies competently by following established procedures to address a variety of situations, including medical incidents, turbulence, and initiating evacuations if required.
• Administers basic first aid to passengers who may require medical assistance during the flight, operating strictly within the limits of their training and certification.

Diversity and individual talent are highly valued at AirAsia, forming the basis of the company's strength. AirAsia is dedicated to treating all employees fairly and providing equal opportunities for professional growth and success. The company is committed to cultivating a diverse work environment and proudly operates as an equal opportunity employer.

Note to Search Firm Representatives: AirAsia's policy is not to accept unsolicited assistance from search firms for employment vacancies. Curricula vitae or resumes submitted by search firms to any AirAsia employee without a valid, written search agreement in place will be deemed the sole property of AirAsia. No fee will be paid should a candidate be hired as a result of such an unsolicited referral where no prior agreement existed.