Cabin Crew Opportunity at TUI
TUI invites highly motivated and passionate individuals to join its esteemed Cabin Crew team. This is an exceptional opportunity for those who possess a genuine enthusiasm for travel and delivering exceptional customer service.
About the Role:
Cabin Crew members play a vital role in ensuring the safety and comfort of passengers throughout their journey. They are responsible for:
- Providing exceptional customer service with a "sales through service" mindset, prioritizing customer satisfaction.
- Implementing and adhering to all safety, first aid, and service procedures, upholding the highest safety standards.
- Proactively seeking opportunities for growth and development within the role.
- Communicating effectively and demonstrating emotional intelligence, adapting their approach to build positive relationships with both customers and colleagues.
- Embracing teamwork and working collaboratively to achieve team goals.
- Demonstrating flexibility and adaptability, seamlessly adjusting to changes in schedules, onboard emergencies, and embracing new technologies.
About You:
To be successful in this role, candidates should possess the following qualities:
- A passion for delivering outstanding customer service, with previous experience in customer-facing roles being advantageous.
- A strong drive to complete comprehensive training covering Safety & Emergency procedures, First Aid, Service & Commercial skills, and applying this knowledge effectively.
- Excellent communication skills, demonstrating proficiency in understanding, speaking, and writing English, and the ability to adapt their style as needed.
- The ability to work both independently and as part of a team, assess situations, identify solutions, make sound decisions, and maintain composure under pressure.
- A positive and adaptable personality, thriving in a dynamic environment where each day brings new destinations, diverse customers, and exciting challenges.
Benefits:
TUI offers a comprehensive benefits package designed to support its employees, including:
- Fantastic holiday benefits including discounts, special offers, and life assurance.
- Health and Wellbeing support across financial, health, social, community, and career aspects.
- Free in-house training delivered by experienced and passionate instructors in an inspiring atmosphere.
- Complimentary uniform and work-related airport parking.
- Excellent rates with foreign exchange.
- A comprehensive pension scheme.
Application Process:
Applications are accepted on a rolling basis. Due to high volume, positions may be filled quickly. Interested candidates are encouraged to apply promptly to secure their place in the TUI Cabin Crew team.