Key Responsibilities of the Flight Attendant Role
Customer Service and Hospitality Excellence
- Commits to delivering a consistently excellent standard of customer service to all guests throughout the entire flight experience.
- Professionally, enthusiastically, and caringly addresses the comprehensive needs of passengers, demonstrating a deep sensitivity toward and understanding of diverse cultural backgrounds.
- Efficiently and effectively manages passenger complaints and conflict situations utilizing superior problem-solving and decision-making capabilities.
- Upholds the highest standards of professional conduct and public presentation at all times, serving as an exemplary ambassador for the airline.
Inflight Safety, Security, and Operational Compliance
- Continuously maintains comprehensive, up-to-date knowledge of all mandated safety protocols, emergency procedures, first aid techniques, and standardized in-flight service operations.
- Ensures strict adherence to all security and safety regulations to guarantee the well-being and protection of all passengers and crew members.
Candidate Requirements and Qualifications
The successful applicant must satisfy the following essential minimum criteria:
- Age Requirement: Must be a minimum of 20 years of age at the time of application.
- Education: Possession of a minimum high school diploma or equivalent educational qualification.
- Physical Fitness: Must be medically fit and capable of successfully passing the rigorous General Authority of Civil Aviation (GACA) medical examination.
- Height Standard: Required minimum height of 160 cm.
- Grooming and Presentation: Maintains impeccable personal grooming and an excellent overall professional presentation.
- Language Proficiency: Demonstrated fluency in both written and spoken English is mandatory.
- Swimming Ability: Possesses the fundamental physical capability to swim a minimum distance of 50 meters unaided.