Position Overview
Ryanair, Europe’s Largest Airline Group, offers an exciting opportunity to join its esteemed team as a Cabin Crew member. This role is ideal for individuals passionate about aviation, customer service, and travel. Cabin Crew members are central to delivering best-in-class customer service and ensuring the safety and comfort of over 600,000 guests daily across more than 3,600 flights.
The successful candidate will become part of a network of over 16,000 dedicated Cabin Crew professionals, operating from 90+ operational bases. This pivotal position contributes directly to the airline’s mission of connecting passengers to over 250 destinations throughout Europe and beyond, upholding Ryanair’s reputation for excellence in the global aviation industry.
Key Responsibilities
- Deliver exceptional customer service, creating a positive and memorable inflight experience for all passengers.
- Uphold the highest safety and security standards, diligently adhering to all regulatory guidelines and airline procedures.
- Conduct pre-flight checks, manage cabin service, and provide comprehensive assistance to guests throughout the flight.
- Actively participate in inflight sales, promoting a variety of products and services.
- Collaborate effectively within a diverse team to maintain operational efficiency, punctuality, and service excellence.
Why Choose a Career with Ryanair?
Ryanair is committed to supporting its Cabin Crew members with a comprehensive package of benefits and career development opportunities:
- Free World-Leading Training: Access a comprehensive, internationally recognised Cabin Crew training course provided entirely free of charge. No prior experience is necessary, as the program is expertly designed to equip individuals with all fundamental skills for a safe and top-tier inflight experience. Upon completion, successful trainees will be awarded their 'Cabin Crew Wings'.
- Attractive Compensation & Benefits: Benefit from highly competitive salary packages, an uncapped sales bonus, and a daily per diem (€28) provided during the training period.
- Unparalleled Travel Opportunities: Enjoy unlimited, highly discounted staff travel across Ryanair’s extensive network of over 250 destinations, fostering personal growth through exploring new cultures and cities.
- Industry-Leading Roster: A fixed ‘5 days on / 3 days off’ roster pattern, designed to promote a balanced work-life schedule.
- Clear Career Progression: Significant opportunities for career advancement within the Ryanair Group, with potential paths including Cabin Supervisor, Base Supervisor, Regional Manager, or even Director of Inflight.
- Financial Security: The stability and assurance of working for Europe’s financially strongest airline.
- Additional Perks: Receive a free uniform in the first year, followed by an annual allowance, and the flexibility of a direct or agency contract depending on the assigned base.
While life as a Cabin Crew member is fun and rewarding, it is also a demanding position where safety is paramount. The role requires adaptability to operate both early and late shifts, potentially reporting for duty as early as 5:00 AM or returning home past midnight. Ideal candidates will thrive in a fast-paced environment, demonstrating exceptional enthusiasm, a proactive approach to customer service, and an unwavering commitment to safety.
Candidate Requirements
- Possesses the unrestricted right to live and work in the EU and/or the ability to travel freely throughout the Ryanair Network.
- Height between approximately 157 cm (5’2”) and 188 cm (6’2”).
- Capable of swimming 25 meters unaided and while supporting another person.
- Demonstrates a hardworking, flexible, outgoing, and friendly personality.
- Adaptable and willing to work a demanding shift roster, including early mornings and late evenings.
- Exhibits a passion for delivering excellent customer service with a 'can-do' attitude, and enjoys engaging with the public.
- Proficient in spoken and written English, with the ability to successfully pass a mandatory English Language Assessment.
- Possesses a genuine enthusiasm for travelling and meeting new people.
Key Competencies
- Exceptional Customer Service Skills
- Strong Interpersonal Communication
- Effective Sales Acumen
- Collaborative Teamwork Ethic
Important Note: As an essential part of the application process, all candidates are required to successfully complete a mandatory English proficiency test and a situational judgment test. Failure to complete these assessments will regrettably result in disqualification from progressing to the interview stage.