Netjets | CL30 Captain

Purpose of Position

Executive Jet Management, on behalf of an aircraft owner, is seeking qualified candidates for a Challenger 350 aircraft based at Orlando (KMCO). This is a three-pilot account supported by a Maintenance Technician flying part 91.

In this position, you will support a corporate flight department. This client is passionate about service and communication, and views the flight department as an extension of their corporate offices. This position will be employed directly by the corporate owner.

Lead Pilot in Command (PIC) serves as a leader to a designated flight department with a focus on effective crew resource management, client service and completion of flight department administrative duties. The Lead PIC actively participates in the flying schedule and adheres to all PIC duties and expectations. In this position, you will have three direct reports: 2 Pilots in Command and 1 Flight Attendant.

Tasks and Responsibilities

Leads Flight Department Success:

• Manages important client relationships while balancing needs of client and EJM. Proactively communicates as required to address current or potential issues or opportunities.
• Works closely with maintenance personnel, either assigned to account or company designee, to ensure compliance with all aircraft maintenance events (scheduled and unscheduled) and regular tasks are completed (e.g., database updates, audits, checklists).
• Completes other duties as expected of aircraft owner / account (e.g., invoice reviews, auditing, vendor relations, charter approvals, crew schedules) in accordance with defined expectations.
• Supports flight department crew members in their understanding of what needs to be done and motivates people to achieve flight department goals while representing the EJM brand. Communicates any safety concerns or issues to the EJM Regional Chief Pilot.
• Handles flight department administration matters, including but not limited to supplies (office and aircraft), subscriptions, crew schedules, including associated communication with crewmembers.

Ensures the Safe Operation of Flight for designated Flight Department:

• Ensures crewing and trip assignments are compliant with company and regulatory requirements.
• Completes flight planning, performance and weight and balance tasks for each assignment, as required.
• Utilizes Threats, Plans and Considerations (TPC) briefing methodology to lead required briefings and mitigate operational risks.
• Complies with company Standard Operating Procedures (SOPs) and coordinates with company personnel as required. Acts as the Ground Security and In-Flight Security Coordinator as defined by company policy.
• Completes all aircraft pre-flight tasks, including the maintenance status of the aircraft, to ensure the aircraft is mission capable. Records all aircraft discrepancies in accordance with company SOPs.
• Ensures all aircraft ground servicing items (e.g., fueling, oil, oxygen) are monitored and accomplished in accordance with SOPs.
• Completes passenger briefings in accordance with company policy and regulation. Delivers the highest level of customer service and meet any special needs of passengers (e.g., physically challenged).
• Utilizes Crew Resource Management (CRM) and Threat and Error Management (TEM) to communicate with crew and support personnel clearly and in a timely manner during normal, abnormal, and emergency operations.

Delivers an Exceptional Service Experience:

• Provides quality service to owners and passengers while identifying opportunities to enhance the EJM service experience. Regularly investigates and resolves service deviations.
• Collaborates with fellow crew members and EJM internal partners to provide consistent service experience to owners and passengers. Resolves conflict and challenges in an acceptable manner.

Maintains Proficiency and Compliance for Designated Flight Department:

• Maintains regulatory and company-required training and recency of experience.
• Complies with company SMS program and reports safety or non-compliance concerns through the appropriate channels.
• Ensures all crewmembers remain qualified to act in their assigned capacity in accordance with regulations and company policy.
• Ensures all crewmembers comply with company polices and appropriate audits are in place.

Years of Experience

Knowledge, Skills, Abilities and Other (KSAOs)

• Prior experience in corporate/business aviation strongly preferred.
• Previous leadership roles within corporate flight departments strongly preferred
• Strong preference given to local candidates with FAA Type rating in applicable fleet
• Must be able to perform the essential job functions associated with the position
• Minimum Time Requirements:
  • Total flight time: 3500 hours
  • Multi Engine Land (MEL): 1500 hours
  • Pilot in Command: 2000 hours
  • PIC MEL: 500 hours
  • Instrument: 300 hours
  • Jet: 500 hours