13 May 2023

Delta Air Lines, Inc. | Pilot

Atlanta, GA, United States


Senior AME Director of Pilot Health Services

United States, Georgia, Atlanta

Global Health and Wellbeing


Ref #: 20676

How you’ll help us Keep Climbing (overview & key responsibilities)

Delta’s industry-leading people-focused culture puts the health and safety of our people first. The Director of Pilot Health Services will serve in a leadership role within Delta’s Wellness team and a collaborative role with Flight Operations and other divisions to enhance the health and wellness of Delta pilots. This role’s contributions to the Wellness team does additionally impact the overall wellness of all of Delta’s employees, their dependents and the communities we serve.

The Director will serve as a medical resource for Delta’s pilots system wide, regarding fitness for flight, medical questions, including, but not limited to, medications, immunizations and FAA medical certificate requirements. The director will also assist in returning pilots to full flight status following illness or disability as quickly and as safely as possible. The director will serve as a resource to Delta’s administrative groups regarding public health and safety issues regarding any natural, biological or man-made events.

+ Reports to Delta’s Managing Director– Health and Wellbeing for Delta Wellbeing Initiatives and non-AME-specialized tasks, with a dotted line to Delta’s Vice President – Flight Operations.

+ Responsible for all AME-specialized tasks, including Return-to-Work, Disability, Fitness-for-Duty, and DPAC-related activities.

+ Serves as Director of Health Services (DHS) for the Delta pilots as defined in the Pilot Working Agreement (PWA)

+ Pilot Health and Wellbeing

+ Preventative care and daily health maintenance considerations for pilots

+ Mental health awareness and education

+ Substance Abuse and Recovery awareness and education

+ Health plan considerations and provisions for pilots

+ Ad hoc support to the field Directors on pilot leaves related to sick and/or disability cases

+ Work as a liaison between the pilot’s AME, the FAA, and the disability provider to ensure a pilot’s medical case is handled completely and expeditiously

+ Represents the Company and its interests in matters regarding aviation medical policies and procedures for commercial airline pilots at the corporate, industry, and national level

+ Responsible for medical reviews, including Return-to-Work, as permitted under the PWA

+ Responsible for medical oversight of Delta’s pilot substance abuse and recovery programs (DPAC) to include:

+ DPAC HIMS AME selection, management, and support

+ Treatment center selection and management

+ Oversight for the DPAC testing program to include:

+ Testing administration providers

+ Testing protocols and providers

+ Post-result procedures and review

+ Medical advisor to the DPAC Steering Committee

What you need to succeed (minimum qualifications)

+ Candidate must be a Medical Doctor (MD) with a Senior AME designation from the FAA.

+ Possesses both a Doctorate of Medicine or Doctorate of Osteopathic Medicine, and Board Certification in the candidate’s specialty

+ Candidate will have at least 10 years’ experience as an AME and at least 5 years’ experience as a Senior AME.

+ Previous experience as Director of Health Services or similar experience is desirable.

+ Readily builds and/or Maintains positive working relationships with leadership at the FAA.

+ Demonstrates an ability to communicate complex medical information effectively to pilots, Flight Operations’ leadership, labor relations, and medical professionals in accordance with policies and procedures.

+ Competent in office management software specific to case management in the healthcare industry and office work in a corporate environment to include use of Microsoft Excel, Word, PowerPoint, and Outlook.

+ Demonstrates strong time management skills and attention to detail.

+ Demonstrates a willingness to challenge the status quo while maintaing consistency, professionalism, and full compliance with Delta’s policies and procedures.

+ Demonstrates ability to manage change and support cross-divisional teamwork.

+ Demonstrates organizational values of integrity, respect for people, innovation, and adherence to ethical standards to include embacing a diverse, equitable, and inclusive workplace

+ Challenging the status quo and excellence in performance

+ Must be performing satisfactorily in present position.

+ Consistently prioritizes safety and security of self, others, and personal data.

+ Embraces diverse people, thinking, and styles.

+ Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

+ Occupational Medicine Board Certification preferred

+ Board certified in Internal Medicine, Family Medicine or Emergency Medicine strongly preferred

+ HIMS certified strongly preferred

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here


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