Spartan Education | Instructor

Flight Operations Coordinator

This position is responsible for authorizing, scheduling, regulating, and controlling flights in accordance with government and company regulations to effectively expedite flight operations schedules.

Essential Functions

• Ensure accuracy and completeness of data within Talon scheduling software.
• Perform ground instructor duties for assigned classes in accordance with Federal Aviation Regulations and approved Training Course Outlines.
• Generate and evaluate reports to verify crew legality and qualifications for flight assignments.
• Execute plans for irregular operations, including major cancellations, SWAP events, and delays.
• Coordinate with Dispatch and Maintenance departments to resolve operational, instructor, and student-related issues.
• Guide and direct instructors and students regarding flight operations scheduling and aircraft utilization.
• Manage daily aircraft scheduling, planning, and control, including tracking schedule changes and student/instructor attendance.
• Collaborate with instructors to ensure consistent student flight scheduling.
• Liaise with the Director of Maintenance regarding operational requirements and Estimated Time in Commission (ETIC).
• Prepare comprehensive daily reports concerning delays, cancellations, and associated causes.
• Maintain a professional demeanor while enforcing the Student Code of Conduct and upholding a customer-focused attitude.
• Support flexible scheduling requirements as dictated by business necessity.
• Maintain strict compliance with all company policies and procedures related to flight and dispatch operations.

Knowledge and Skills

• Proven knowledge of scheduling and dispatch operations.
• Demonstrated good judgment and ability to manage highly confidential information.
• Exceptional verbal and written communication skills with a strong focus on customer service.
• Strong time management, organizational, and follow-through capabilities.
• Ability to build and maintain relationships across all levels of management and pilot personnel.
• Strategic, forward-thinking approach to problem-solving.
• Proficiency in managing multiple priorities with high accuracy.
• Intermediate to advanced proficiency in Microsoft Word, Excel, and Outlook.
• Proficiency in flight scheduling software, specifically Talon or FlightPro.

Qualifications

Education and Experience

• High School diploma or GED required; Associate degree preferred.
• Two (2) years of scheduling experience is preferred.

Physical Demands

This role is performed primarily in a professional office or operations control environment. Employees must be able to communicate effectively verbally and in writing and maintain close visual acuity for data monitoring. Required physical activities include regular standing, walking, reaching, and handling office equipment. The role requires the ability to lift up to ten pounds frequently and up to fifty pounds occasionally. Flexibility to work evenings, weekends, holidays, and extended hours is required.

Benefits

• 401(k) with Employer Match
• Medical, Dental, and Vision Insurance
• HSA/FSA programs
• Life Insurance
• Paid Time Off and Sick Pay
• Employee Assistance Program
• Tuition Reimbursement/Employee Scholarship

AAP/EEO Statement

Spartan provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action.