Cathay Pacific | Flight Attendant

Flight Attendant (Cabin Crew) - Cathay Pacific

Role Introduction

Cathay Pacific invites ambitious and service-oriented individuals to embark on a fulfilling aviation career as a Cabin Crew member, where you will be instrumental in connecting the world to meaningful people, places, and experiences. This pivotal Flight Attendant role offers boundless opportunities to go higher, go further, and Move Beyond with Cathay. As a Brand Ambassador for Cathay Pacific, the successful candidate will embody the core values of thoughtfulness, progressiveness, and a tenacious 'can-do' spirit, bringing them to life on every journey. This is an exceptional opportunity for those with an outgoing, warm, and friendly personality, coupled with a profound passion for delivering delightful and memorable customer experiences while travelling the globe.

Key Responsibilities

The Cabin Crew member is entrusted with a comprehensive range of responsibilities essential to ensuring passenger comfort, safety, and a premium inflight experience. Key duties include:

• Executing safety, first aid, and security procedures to the highest international standards.
• Acting as a dedicated brand ambassador, committed to providing genuine and personalised experiences for all customers.
• Delivering exceptional service excellence by proactively creating memorable inflight moments and consistently exceeding customer expectations.
• Attending to passenger needs with professionalism, empathy, and a caring approach.
• Embracing diversity and demonstrating thoughtfulness and attentiveness, especially towards customers requiring additional assistance.
• Operating as an outstanding team player within a culturally diverse environment, fostering a collaborative and supportive atmosphere.
• Adapting confidently, tactfully, and flexibly to various situations that may arise during flights.
• Upholding all inflight policies and meticulously complying with aviation regulatory requirements.

Requirements

Prospective candidates for the Cabin Crew position must meet the following criteria:

• Possession of the legal right to work in Hong Kong.
• A minimum age of 18 years.
• Completion of high school education or an equivalent qualification.
• Demonstrated proficiency in both written and spoken English, alongside fluency in at least one of the following additional languages: Bahasa Indonesia, Bahasa Malaysia, Cantonese, Filipino, Hindi, Japanese, Korean, Putonghua, Sinhala, Thai, or Vietnamese. Proficiency in Putonghua is considered a significant advantage.
• Excellent communication skills.
• Ability to achieve a minimum arm-reach of 208cm on tiptoe.
• Prior experience in the airline, hospitality, or service industries is advantageous.

As this is a safety-sensitive role, successful candidates will also be required to meet the following criteria:

• Successfully pass all mandated pre-employment reference checks.
• Demonstrate the physical fitness necessary to meet the demanding requirements of the pre-employment medical assessment.
• Pass a pre-employment drug test, conducted in strict adherence to the HKCAD Guidance for screening of Psychoactive Substances - Annex B.

English Language Assessment Exemption:

Candidates may be exempt from the English Assessment if they possess:

• A valid TOEIC® (Public Test) score of 325 or above in both Reading and Listening.
• A valid IELTS (Academic) overall Band Score of 6.0 or above.

Applicants are requested to upload their valid score report when submitting their application. The validity of the result will be verified during the recruitment process.

Benefits

Cathay Pacific is dedicated to fostering a rewarding career for its Cabin Crew. Comprehensive benefits include:

• The prestige of being part of a world-class service brand.
• Flexible work schedules designed to accommodate diverse lifestyles.
• Access to world-class training programs and a structured career progression pathway.
• A safe, collaborative, and inclusive working environment that values diversity.
• Extensive medical coverage and other flexible benefits for both the employee and their dependents.
• A flexible retirement scheme.
• Generous discounted travel opportunities across numerous airlines for the employee and their family.

Application Information

Cathay Pacific operates as an Equal Opportunities Employer and is committed to a fair and transparent recruitment process. Please note that Cathay Pacific does not engage with third-party recruitment agencies for this position; all applications must be submitted directly. Personal data provided by applicants will be handled in strict accordance with data privacy policies and used solely for recruitment purposes. Candidates who do not receive notification within eight weeks may consider their application unsuccessful. Records of applicant data are retained only as long as necessary for the application process or, with consent, for purposes of further job opportunities if agreed to.