Air Arabia | Flight Attendant

Recruitment Opportunity: Open Day in Alexandria, Egypt

The company is actively seeking exceptional candidates to join its dynamic team based in Sharjah, UAE. Qualified applicants are invited to attend a mandatory Open Day assessment in Alexandria, Egypt, presenting an exciting career path in the aviation sector.

Open Day Details:

Date: Tuesday, 30th October 2025
Time: 09:00 AM sharp
Venue: Alexandria Hilton Sidi-Bishr Hotel, Alexandria, Egypt

Candidates must ensure they bring a copy of their updated CV. Proper formal dress code is strictly required: Suit/Smart business attire, jacket, and plain blouse. Ladies are required to wear a skirt extending one inch below the knee.

Job Purpose

The Cabin Crew member serves as the official ambassador of the airline, striving continuously to achieve customer loyalty and promote a positive corporate image. The incumbent is responsible for enhancing the overall customer experience by providing excellent service while rigorously ensuring the safety and comfort of all passengers throughout the complete flight cycle. The role demands continuous readiness and operational fitness, guaranteeing productivity aligns precisely with established measures, company policies, and adopted procedures.

Key Responsibilities and Deliverables

Conduct and Safety Measures

• Ensures timely attendance, impeccable grooming, operational fitness, and legal readiness prior to assigned flights.
• Attends mandatory briefings to acknowledge flight details, understand the distribution of roles, targets, security checks, and boarding procedures.
• Instructs passengers comprehensively on safety procedures, ensuring their security and comfort are maintained at all times.
• Identifies potential safety and security risks, collaborating with the Cabin Supervisor to implement remedial actions in strict accordance with Standard Operating Procedures (SOPs).
• Administers essential first aid to passengers whenever necessary.
• Promptly informs the Cabin Supervisor, Flight Crew, and Captain of any operational irregularities or equipment malfunctions.

Exceptional Customer Service and Revenue Generation

• Welcomes passengers, assists with boarding formalities, and accurately enters necessary data into the aircraft log book as per regulatory and company procedures.
• Provides consistently excellent customer service by attending diligently to individual requests, pre-bookings, and passenger needs.
• Identifies and assists passengers who may be experiencing stress or difficulties, adhering to corresponding policies and procedures detailed in the Operations Manual.
• Actively contributes to maximizing on-board revenue and supports the “Charity Cloud” program by efficiently promoting on-board meals, products, and charity services, thereby successfully achieving individual and team sales targets.
• Ensures the proper and secure handling of all cash and credit card payments received against sales and donations.

Crosschecking and Reporting

• Carries out meticulous pre-flight checks to verify sufficient supplies, emergency equipment, catering inventory, and other specified equipment prior to take-off. Reports all deficiencies to the Cabin Supervisor and/or Captain as appropriate.
• Assists in verifying that the aircraft cabin is thoroughly cleaned at transit stations and that adequate re-catering and duty-free products are stocked before subsequent flights.
• Ensures an orderly and complete handover/takeover of the cabin environment to or from catering, cleaning, and maintenance staff.
• Completes post-flight briefing and assessment reports in line with adopted policies, providing objective evaluation of the Cabin Supervisor, reporting any flight discrepancies, and managing the closing and sealing of duty-free containers.
• Accounts to the Cabin Supervisor for the conduct of passengers and is prepared to carry out the duties of Cabin Supervisor when designated by the Captain.
• Maintains necessary professional and safety knowledge through recurrent training, emergency procedures training, educational workshops, and ensuring current license validity.
• Contributes actively to team objectives by accomplishing assigned results and achieving allocated sales targets and Key Performance Indicators (KPIs).

Essential Candidate Requirements

Important Physical and Medical Standards

• Age: Must be between 20 and 33 years.
• Minimum Height: 160 cm for Female applicants; 170 cm for Male applicants.
• Weight: Must be proportionate to age and height.
• Appearance: Possesses clear skin with no visible marks or tattoos when wearing the standard cabin crew uniform.
• Fitness: Must be medically and physically fit to perform all Cabin Crew duties, maintaining good general health and free of serious medical or chronic conditions.
• Swimming: Demonstrated ability to swim with the aid of a flotation device.

Qualifications, Training, and Language Proficiency

• Academic: A Diploma or Higher Secondary Certificate is the minimum acceptable qualification. A diploma in Travel or Tourism is considered an added advantage.
• Training: Training or certification in First Aid, Safety, and Emergency Procedures is beneficial.
• Language: Must be fully fluent in both written and spoken English.
• Technical Skills: Proficiency in Microsoft Office applications is required.

Work Experience and Attributes

• Applications from fresh graduates are strongly encouraged.
• Previous experience as Cabin Crew or in a specialized customer service role within the Airlines, Aviation, or Hospitality industries shall be treated as an added value. An active Cabin Crew license is a significant advantage.
• Must be capable of working demanding shift patterns and extended working hours.
• The successful candidate demonstrates high flexibility and adaptability in managing frequent changes and busy operational schedules.
• Must exhibit the ability to contribute effectively and successfully deliver against defined policies, procedures, and set KPIs.