Air Arabia Cabin Crew Opportunity

Air Arabia is seeking dedicated and enthusiastic individuals to join its cabin crew team. The ideal candidate will act as an ambassador for Air Arabia, striving to achieve customer loyalty and promote a positive corporate image by enhancing the overall customer experience. The cabin crew member provides excellent customer service to all passengers while ensuring their safety and comfort throughout the entire flight cycle. They must be ready and fit to operate, ensuring productivity aligns with company policies and procedures.

Key Responsibilities:

Ensures timely attendance, proper grooming, fitness, and legal compliance for assigned flights. Attends briefings to acknowledge flight details, role distribution, targets, security checks, and boarding procedures.
Instructs passengers on safety procedures, ensuring their safety and comfort at all times.
Identifies safety and security risks and collaborates with the Cabin Supervisor to implement remedial actions according to Standard Operating Procedures (SOPs).
Administers first aid to passengers when necessary.
Promptly informs the Cabin Supervisor, Flight Crew, and Captain of any irregularities or malfunctions.
Welcomes passengers and assists with boarding formalities, entering necessary data into the aircraft log book as per Air Arabia and GCAA/CAA procedures.
Provides consistent, excellent customer service by attending to individual pre-bookings, requests, and needs.
Identifies and assists passengers experiencing stress or difficulties, following policies and procedures in the Operations Manual and other relevant instructions.
Maximizes on-board revenue and contributes to the "Charity Cloud" program by promoting on-board meals, products, and charity services, achieving individual and team targets.
Ensures proper and secure handling of cash and credit card payments received from individual sales and donations.
Conducts pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment, and other specified items are available before takeoff; reports any deficiencies to the Cabin Supervisor and/or Captain.
Assists in ensuring the aircraft cabin is thoroughly cleaned at transit stations and that adequate re-catering and duty-free products are provided before flying.
Ensures the orderly and complete handover/takeover of the cabin to/from catering, cleaning, and/or maintenance staff.
Completes post-flight briefing and assessment reports according to adopted policies and procedures, providing objective evaluations of the Cabin Supervisor and reporting any problems or discrepancies on the flight; ensures the closing and sealing of duty-free containers.
Reports on passenger conduct to the Cabin Supervisor; performs the duties of ‘Cabin Supervisor’ when designated by the Captain.
Maintains necessary professional and safety knowledge by attending recurrent training, emergency procedures training, and educational workshops; ensures current license validity.
Contributes to team efforts by accomplishing related results and achieving allocated sales targets and objectives.

Important Requirements:

Age: 20 to 33 years
Minimum Height: 160 cm (Female), 170 cm (Male)
Weight: Proportional to age and height
Clear skin with no visible marks or tattoos while wearing the cabin crew uniform
Medically/Physically fit to perform Cabin Crew duties
Ability to swim with a flotation device

Qualifications:

Diploma or Higher Secondary Certificate is acceptable; a diploma in Travel/Tourism is a plus.
Training in First Aid, Safety, and Emergency Procedures is an added value.
Fit to fly with good general health and no serious medical conditions or chronic diseases.
Proficient in Microsoft Office.
Must be fluent in written and spoken English.

Work Experience:

Fresh graduates are encouraged to apply.
Previous experience as cabin crew or in a customer service role in the airlines, aviation, or hospitality industries is an added value.
An active cabin crew license is an advantage.
Capable of working in shift patterns and for extended working hours.
Demonstrates high flexibility and adaptability to frequent changes and busy schedules.
Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.

Open Day Information:

Air Arabia invites walk-in candidates for an Open Day in Abu Dhabi:

Venue: Park Rotana Hotel, Abu Dhabi
Location: Al Salam St., Eastern Ring Road, Abu Dhabi, Emirate of Abu Dhabi
Date: February 23, 2025
Time: 9:00 AM

Interested candidates are encouraged to attend the Open Day to learn more about this exciting opportunity.