Air Arabia Cabin Crew Recruitment Drive - Milan, Italy

Air Arabia is conducting a recruitment drive in Milan, Italy. Interested candidates are encouraged to apply online. Shortlisted applicants will receive an invitation email 2-3 days prior to the assessment, detailing the venue, time, and date.

Job Purpose:

The Cabin Crew member serves as an ambassador for Air Arabia, fostering customer loyalty and promoting a positive brand image. They provide exceptional customer service, ensuring passenger safety and comfort throughout the entire flight cycle. The role demands readiness and fitness to operate, maintaining productivity in accordance with company policies and procedures.

Key Responsibilities:

Conduct: Ensures punctuality, proper grooming, fitness, and legal compliance for assigned flights; attends pre-flight briefings.
Safety Measures: Instructs passengers on safety procedures, identifies safety and security risks, and administers first aid when necessary; reports irregularities and malfunctions promptly to the Cabin Supervisor, Flight Crew, and Captain.
Customer Service: Welcomes and assists passengers with boarding, attends to individual needs and requests, assists passengers experiencing difficulties, promotes on-board sales and the "Charity Cloud" program, and handles cash and credit card transactions securely.
Crosschecking and Reports: Performs pre-flight checks on supplies and equipment, reports deficiencies, assists in cleaning and re-catering at transit stations, ensures proper handovers, conducts post-flight briefings, and maintains professional knowledge through recurrent training and license compliance. Contributes to team success by achieving allocated sales targets and objectives.

Important Requirements:

Age: Between 20 and 33 years
Minimum Height: 160 cm (Female), 170 cm (Male)
Weight: Proportional to age and height
Clear skin, free from visible marks or tattoos while in uniform
Medically and physically fit for cabin crew duties
Ability to swim with the assistance of a flotation device

Qualifications:

Diploma or Higher Secondary Certificate is acceptable; a diploma in Travel/Tourism is a plus.
Training in First Aid, Safety, and Emergency Procedures is advantageous.
Good general health with no serious medical conditions or chronic diseases.
Proficient in Microsoft Office.
Fluent in written and spoken English.

Work Experience:

Fresh graduates are welcome to apply.
Previous cabin crew or customer service experience in the Airlines, Aviation, or Hospitality industries is preferred.
Possession of an active cabin crew license is an advantage.
Ability to work in shift patterns and extended working hours.
Demonstrates flexibility and adaptability to frequent changes and busy schedules.
Proven ability to contribute to and achieve set policies, procedures, and key performance indicators.