Air Arabia seeks highly motivated and customer-oriented individuals to join its cabin crew team. This exciting opportunity offers the chance to represent Air Arabia as a brand ambassador, ensuring a positive and memorable passenger experience. Successful candidates will be based in Sofia, Bulgaria, and will undergo a rigorous assessment process. Shortlisted candidates will receive an invitation with details of the assessment.
The Cabin Crew member will act as Air Arabia's ambassador, fostering customer loyalty and promoting a positive corporate image. This role prioritizes exceptional customer service, ensuring passenger safety and comfort throughout every stage of the flight. The successful candidate will be expected to maintain high productivity levels, adhering to all company policies and procedures.
The Cabin Crew member will ensure punctual attendance, maintain impeccable grooming standards, and meet all fitness and legal requirements for assigned flights. Attendance at pre-flight briefings is mandatory.
This critical role includes instructing passengers on safety procedures, identifying and addressing safety and security risks, administering first aid as needed, and promptly reporting any irregularities or malfunctions.
Responsibilities include welcoming passengers, assisting with boarding, attending to passenger requests and needs, providing support to passengers experiencing difficulties, and actively promoting on-board services.
The Cabin Crew member will perform pre-flight checks, assist in ensuring aircraft cabin cleanliness, ensure efficient handover/takeover with support staff, complete post-flight reports, and maintain professional and safety knowledge through ongoing training.
While prior cabin crew or customer service experience is valued, fresh graduates are encouraged to apply. An active cabin crew license is an advantage. The ideal candidate will be able to work shifts, extended hours, and adapt to frequent changes and busy schedules.