Flight Attendant
United Airlines is seeking enthusiastic and dedicated individuals to join its team as Flight Attendants. In this highly sought-after role, the Flight Attendant will play a crucial part in ensuring the safety, comfort, and well-being of passengers while delivering exceptional customer service. As a member of the world's largest airline with an expansive global network, the Flight Attendant will have the unique opportunity to travel the world, experience new cultures, and create memorable experiences for customers.
The Flight Attendant will prioritize safety above all else, adhering to the highest standards and regulations. He/she will adapt to diverse customer-facing scenarios, demonstrating a passion for service with optimism and positivity. Excellent interpersonal skills, sound judgment, and the ability to resolve issues with understanding and grace are essential to fostering customer loyalty and representing United with pride. The Flight Attendant must be flexible and available for global assignments 24/7, including nights, weekends, holidays, and extended hours. Dependability and timeliness are critical to the role's success.
Key Responsibilities:
- Ensure the highest levels of safety for all passengers.
- Provide exceptional customer service with a "People-First" approach.
- Adapt to different customer-facing scenarios with optimism and positivity.
- Resolve customer issues with understanding, compassion, and grace.
- Represent United Airlines with pride and distinction.
- Be available for global assignments 24/7, including nights, weekends, and holidays.
- Fulfill reserve assignments on short notice and be away from base for extended periods.
- Work both independently and as part of a team.
- Serve and/or sell food and beverages (including alcohol) in a diligent and professional manner.
Qualifications and Requirements:
- Must be 21 years of age or older at the time of application.
- High school graduate or GED required; two or more years of college preferred.
- Minimum of one year of customer service experience in the service industry (e.g., retail, hospitality, food, teaching/education, aviation, social service).
- Ability to speak clearly and concisely, loudly enough to be heard in an emergency.
- Fluency in English (speaking, reading, writing, and understanding).
- Fluency in Dutch (speaking, reading, writing, and understanding).
- Ability to hear all types and ranges of sound.
- Ability to effectively communicate in high-stress situations.
- Professional appearance and adherence to grooming and uniform standards.
- Tattoos are permitted on arms, wrists, legs, and feet, with size and content restrictions. Tattoos are not permitted on the head, hands, or neck.
- No decorative covers, adornments, or jewelry on teeth or in the mouth.
- Proficiency in operating electronic devices (phones, tablets, laptops).
- Must possess a valid passport with at least 18 months of validity remaining.
- Ability to travel to and from all countries United serves without restrictions.
- Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects, and push/pull a beverage cart (up to 250 lbs.).
- Ability to pass a functional reach assessment (76-inch vertical and 43.5-inch horizontal).
- Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened.
- Must be legally authorized to work in the United States.
- Willingness to work a flexible schedule in support of United's 24/7 operation.
- Successful completion of an evacuation drill in water during training.
- Willingness to complete pre-employment DOT drug screen, background checks, fingerprinting, and vision/hearing tests.
- Ability to pass DOT/FAA pre-employment and randomized drug screens (medical and recreational marijuana prohibited).
- Ability to pass a 10-year background check.
Compensation and Benefits:
- Starting hourly flight pay of $28.88/hour, with top of base scale at $67.11/hour.
- Seniority-based pay increases and additional compensation for language skills, lead positions, and international trips.
- Competitive benefits package, including medical, dental, vision, life, accident & disability insurance, employee assistance program, commuter benefits, paid holidays, paid time off, and 401(k).
- Flight privileges for employee, family, and friends.
- Inclusive uniform standards.
- During training, United provides a $140/week stipend, accommodations, and two meals per day.
- Successful training graduates will receive a $1,000 bonus.
Join United Airlines and embark on a rewarding career where you can define tomorrow, together!