Flight Attendant
United Airlines is seeking dedicated and customer-focused individuals to join its team as Flight Attendants. As a Flight Attendant, the individual will play a critical role in ensuring the safety, comfort, and well-being of passengers while providing exceptional service on every flight. The Flight Attendant will be part of a global team of over 100,000 professionals, contributing to the reinvention of the airline industry.
Responsibilities:
- Ensure the highest levels of safety and security for all passengers and crew members.
- Demonstrate a "People-First" approach by adapting to diverse customer situations with optimism and positivity.
- Engage directly with customers, using strong interpersonal skills, sound judgment, and empathy to resolve issues and foster loyalty.
- Represent United Airlines with pride and professionalism.
- Maintain flexibility to work various schedules, including nights, weekends, holidays, and extended hours, accommodating global assignments and reserve duties on short notice.
- Collaborate effectively as a team player.
- Create memorable and positive experiences for every customer on every flight.
- Proficiently operate electronic devices for required tasks.
- Serve and/or sell food and beverages (including alcohol) in a diligent and professional manner
Benefits:
- Starting hourly flight pay of $28.88, with potential to reach $67.11 based on seniority.
- Seniority-based pay increases.
- Additional compensation for language skills, lead positions, and international trips.
- Comprehensive benefits package including medical, dental, and vision insurance, 401(k), and an Employee Assistance Program for employees and their families.
- Paid time off for sick leave and vacation.
- Travel privileges on United Airlines for employees, their families, and friends.
- Inclusive uniform standards that celebrate individuality.
- Competitive compensation package including competitive pay, exceptional benefits, and travel privileges.
- Competitive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
- This is also a bonus eligible position (i.e. profit sharing).
Training:
- Successful candidates will participate in a comprehensive 6.5-week training program in Houston, TX, covering United's safety and customer service standards.
- United Airlines provides a $140/week per diem, accommodations, breakfast, and lunch during training.
- Successful training graduates will receive a $1,000 bonus.
- Flight attendant trainees must successfully complete an evacuation drill in the water (pool) during training.
Qualifications:
- Must be 21 years of age or older at the time of application.
- High school diploma or GED required; two or more years of college preferred.
- Minimum of one year of customer service experience in a service industry (retail, hospitality, food, teaching/education, aviation, social service, etc.).
- Ability to speak clearly, concisely, and loudly in English.
- Fluency in English (reading, writing, and speaking) is required.
- Must be able to read and speak Italian fluently.
- Ability to hear all types and ranges of sound.
- Ability to effectively communicate in high-stress situations.
- Professional appearance and adherence to grooming and uniform standards.
- Tattoos are permitted on arms, wrists, legs, and feet, but must not be larger than a credit card/employee badge or covered with uniform pieces, and must not be offensive. Tattoos are not permitted on the head, hands, or neck, including behind the ear.
- Decorative covers, adornments and/or jewelry on teeth or in the mouth are not permitted.
- Proficiency in operating electronic devices (phones, tablets, laptops, etc.).
- Must possess a valid passport with at least 18 months of validity remaining.
- Ability to travel to and from all countries United serves without restrictions.
- Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (up to 250 lbs), and sit in an assigned jump seat.
- Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach (simultaneous), without shoes on, in order to operate all necessary equipment, machinery, and doors.
- Must be legally authorized to work in the United States.
- Willingness and ability to work a flexible schedule supporting United's 24/7 operation.
- Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
- Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana is prohibited.
- Must be able to pass a 10-year background check, including criminal background history. Your background must not prohibit travel to or from anywhere United flies.
United Airlines is an equal opportunity employer, committed to diversity and inclusion in the workplace.